VoiceSoft
Phone Recording System User’s Manual
3
The second chapter: Main Function
1-Multi-language
Supporting Window2000/NT/XP/2003/VISTA Simplified.
2-Phone Recording
The system has Pressure Control, Key Control, Sound Control and so on..Start time
of recording can be set freely –can record some duration , or record whole a day. Can set
4 disk at most, which is harddisk or subarea. If system hard disk will be fully occupied, it
will delete previous record content so that system can operate continuously .
3-Monitor real time
Supports Lan\Internet, The recording box not supports network monitor. Can
monitor every real-time conversation of Extension. Recording clearly to make sure that
coversation party do not feel other people recording or monitor.
4-Caller ID
It will display incoming call number of dialling call. It can do some record when
recording, so that it can be inquiry in future.
5-Operation Log
The system has the integrity operation log, it can record all of the system operation.
6-Unanswered Call
It will display in the unanswered call database if the call not unanswer of incoming.
So that you can find out the customer incoming call information and deal with them in
time.
7-Extension Record
（
*, #
）
After the recording system is connected to PBX, it will record the extension
particular information and can designate which extension in not recording status.
Extension record function can make you save much expenses.
8-Incoming call number popup
Notice: If the user want to use this function , its telephone line will apply Caller ID
(FSK/DTMF).
Open this function, it will popup the incoming call number of client so that the
service worker can know the client status.
9-Business management (POPUP)
If the user want to use this function , its telephone line will apply Caller ID
(FSK/DTMF).
It can pop up the client’s detail information of incoming call if you add the client
information to your information bank.. It also can record your client’s address, telephone
number, business record and so on contents.This system becomes your business helper.
10 -Local internet
If you install the phone recording system in the PC with local internet, and it can
inquiry the recording in the other PC with local internet.
