background image

 Listening to voicemail 

 1.   Call 

 555 

 from a phone 

 2.   That will then ask you to insert the mailbox number 
 3.   The day mailbox will usually be 

 550 

 , the night mailbox  will usually be 

 551 

 4.   It will then take you into the mailbox and play your messages 

 How to change your outgoing voicemail 

 1.   Dial 

 555 

 from your handset 

 2.   Dial the required mailbox number (usually 

 550 

 for  day, 

 551 

 for night) 

 3.   Press the 

 Greeting 

 softkey 

 4.   Select the 

 Greeting 

 you wish to use. You can record  up to 3 greetings for quick changes 

 i.e. a different message for Special events 

 See below for details on how to change the Greeting recordings. 

 How to change your Greeting recording 

 1.   Dial 

 555 

 from your handset 

 2.   Dial the required mailbox number (usually 

 550 

 for  day, 

 551 

 for night) 

 3.   Press the 

 Greeting 

 softkey 

 4.   Select the 

 Greeting 

 you wish to change. You can have  up to 3 greetings saved 

 5.   Select 

 Record 

 and record you required message 

 6.   Press the 

 Speaker 

 button to end the recording 

 7.   This will now be the outgoing voice message for the chosen Mailbox 

 Manually Switch Modes 

 Your system is pre-programmed with Day / Night / Training Modes which will switch over 
 automatically according to the set schedule. Should you need to, you can manually switch 
 between these Modes from the handset. For example if you close early for any reason, you can 
 manually switch to the Night Mode which will divert all calls based on your Night Mode settings. 

 1.   To change the Modes, press the 

 Modes 

 soft key. This  will toggle through the available 

 modes in sequence. 

 2.   Once the required Mode is selected it will show on the display the current mode. 

 5 

Summary of Contents for NEC DT820

Page 1: ...Customer Training Guides NEC DT820 1 ...

Page 2: ... hold 3 Muting a call 4 Adjusting Volume 4 Handset Receiver Volume 4 Speaker Volume 4 Adjust Ringer Volume 4 Redial 4 Conference calling 4 Setting Voicemail 4 Listening to voicemail 5 How to change your outgoing voicemail 5 How to change your Greeting recording 5 Manually Switch Modes 5 How to change a ringtone 6 Contact Yo Telecom Support 6 2 ...

Page 3: ...ed extension is busy or does not answer press the flashing line to return to your caller 6 If the extension does not accept the call ask them to hang up and your call is returned or press the flashing line Internal Transfer 1 When the caller is on the line press the Transfer key 2 Dial the extension required 3 Inform the second party of the call 4 Replace the handset to complete the transfer 5 If th...

Page 4: ...an incoming call use the Up Down navigation keys to adjust the volume 2 The last used volume will become the default volume Redial 1 Press the List soft key then Redial soft key the last 10 external numbers are stored within the system 2 Use the navigation keys to select the desired number 3 Lift the handset or press or the Speaker key to initiate the call Conference calling 1 While on a call pres...

Page 5: ... mailbox number usually 550 for day 551 for night 3 Press the Greeting softkey 4 Select the Greeting you wish to change You can have up to 3 greetings saved 5 Select Record and record you required message 6 Press the Speaker button to end the recording 7 This will now be the outgoing voice message for the chosen Mailbox Manually Switch Modes Your system is pre programmed with Day Night Training Mo...

Page 6: ... the choice 9 Press the Back or Home key to return to the main screen Contact Yo Telecom Support 1 To contact Yo Telecom Support dial 888 from your handset MyCalls Call Manager Training After completing the install your engineer will help you book your free MyCalls Call Manager Training to take you through the MyCalls Dashboard You can scan the QR code or go to the website below at any time to boo...

Page 7: ...Date Version Notes 08 12 2021 1 1 Added QR Code Link to Training 18 11 2021 1 0 Release version 7 ...

Reviews: