Know Your Commander
Commander
HX
to Know
Commander
Holding Calls
Outside Calls
To Place a Call on Exclusive Hold:
An outside call may be placed on Hold. The keystation is then free
to make a second call. The held caller will
music while on
Hold.
,
Calls may be placed on either Common or Exclusive Hold:
Common Hold
any keystation can retrieve the held call.
Exclusive Hold
only the holding keystation can retrieve
the held call.
l
Ask the person to wait
l
Press the [Hold] key
twice
[HOLD LINE82
Hear
tone
then internal dial tone. The display will
blank
after
2 seconds
The [Hold] LED will be lit while the call is held. The [LINE] key
on your keystation will fast flash green to indicate that this
keystation is holding the call. At all other keystations the [LINE]
key
be steady red.
To Place a Call on Common Hold:
l
Ask the person to wait
1
. Press the [Hold] key
[HOLD LINE82
Hear
confirmation tone then
dial tone. The display
blank
after
2 seconds
[Hold] LED will be lit while the call is held.
[LINE] key
on your keystation will slowly flash green to indicate that this
keystation is holding the call. At all other keystations the [LINE]
key will slowly flash red.
To Retrieve a Call from Common Hold:
l
Press the slowly flashing
green [LINE] key at your
keystation
OR
Press the slowly flashing red
[LINE] key at any other
keystation
A call on Common Hold may be retrieved at any station.
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2
Exclusive Hold
To Retrieve a Call from Exclusive Hold:
l
Press the fast flashing green
[LINE] key at your
keystation
Recall from Hold
If a call is not retrieved from Hold within a preset period, usually
90 seconds, a reminder signal is given:
l
The station will ring for 10
[HOLD RECRLL 82
seconds
l
Lift the handset
I
If the call is not answered another timeout period will begin. If
the call was on Exclusive Hold the call will revert to Common
Hold.
2
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