A C C E S S 2 4 1 - F X O / 2 4 1 / 2 1 1 / 2 1 1 N V O I P G A T E W A Y U S E R G U I D E
MN100129 Rev E
27
Call Waiting
If you are engaged in a VoIP call and a third party calls your line, you hear a short tone on your
line. The caller hears a normal ring tone.
For Access 241-FXO, the Call Waiting tone will also be heard if you receive a
PSTN
call while
you are engaged in a VoIP call on the Phone1 port. Press
flash
to toggle between calls.
Caller ID Display, Caller Identity on Call Waiting
The Gateway displays the Caller ID of the current caller and the Caller ID of a third party calling
during a conversation.
Conference Call
To establish a
Conference Call
, call the first number, dial
flash
to hold the call, dial the second
number and before or after being answered, dial
flash
once more to establish the 3-way call.
Call Forwarding
To set the
Forward
option, dial
*
+
2
+
destination number
.
All calls to the phone with
Forward
set will be received at the destination number.
To unset the
Forward
option, dial
*
+
3
.
Conditional Call Forw arding
To activate
C onditional Call Forwarding
, dial
*
+
1
+
destination number
. If the call has been
made and the phone has not been picked up within 20 seconds, the call is forwarded to the
destination number. To cancel Call Forwarding, dial
*
+
3
.
Attended Transfer Call
To perform an
Attende d Transfer Call
(the first callee is part of the transfer until a new callee
answers), dial
flash
to hold the call, dial the new
number and wait to hear the ring. When the phone
rings or after the new callee answers, put the handset down.
Before the new callee picks up the handset the phone will ring both at the destination number and at
your line.
By picking up the handset, the callee at the destination number will be engaged in the call with the
original caller.
If the callee at the destination number does not pick up the handset, you can receive the call by
picking up the handset as long as the phone rings.
Blind Transfer Call
To perform a
Blind Transfe r
(a new call is automatically set between the caller and the second
callee and the first callee is immediately removed from the call) when a call is received dial
*98
and
then the
destination number
. The phone will ring at the destination number and the first callee will
have a dial tone.
Hold
To hold a call that you are receiving, press
flash
once. The caller will be on hold. To retrieve the
call, press
flash
once more.
