Teka THPD70, Instruction Manual

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15 Instruction Manual
7. You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
a) the Appliance is damaged by:
i) accident
ii) misuse or abuse, including failure to properly maintain or service
iii) normal wear and tear
iv) power surges, electrical storm damage or incorrect power supply
v) incomplete or improper installation
vi) incorrect, improper or inappropriate operation
vii) insect or vermin infestation
viii) failure to comply with any additional instructions supplied with the Appliance;
b) the Appliance is modified without authority from Residentia Group in writing;
c) the Appliance’s serial number or warranty seal has been removed or defaced;
d) the Appliance was serviced or repaired by anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates and the relationship between you
and Residentia Group are governed by the law applicable where the Appliance was
purchased.
9. To the extent permitted by law, Residentia Group excludes all warranties and liabilities
(other than as contained in this document) including liability for any loss or damage
whether direct or indirect arising from your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia Group in Australia, the
Appliances come with a guarantee by Residentia Group that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure does not amount to a major
failure. The benefits to you given by this warranty are in addition to your other rights
and remedies under a law in relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia Group shall, at its discretion,
determine whether repair, replacement or refund will apply if an Appliance has a valid
warranty claim applicable to it.
12. To enquire about claiming under this warranty, please follow these steps:
a) carefully check the operating instructions, user manual and the terms of this
warranty;
b) have the model and serial number of the Appliance available;
c) have the proof of purchase (e.g. an invoice) available;
d) telephone the numbers shown below.
13. You accept that if you make a warranty claim, Residentia Group and its ASR may
exchange information in relation to you to enable Residentia Group to meet its
obligations under this warranty.
IMPORTANT! Before calling for service, please ensure that the steps in point 12 have
been followed.
Telephone contacts: Service Centre: 1300 11 HELP (4357)
Spare Parts: 1300 11 SPARE (7277)
The Australian Consumer Law requires the inclusion of the following statement with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.