10 - IS THERE A PROBLEM ?
Problems
Possible causes
Solutions
■
Water runs through the holes in the
■
The boiler is too full.
■
Do not fill the boiler right up to
soleplate.
the top.
■
The thermostat is not working:
■
Contact an Approved Service
the temperature is always too
Centre.
low.
■
You are using the steam control
■
Wait for the iron’s thermostat
button before the iron is hot.
light to go out before activating
the steam control button.
■
You are using too much steam on
■
Wait for the iron’s thermostat
too low a temperature.
light to come on and go off
again before activating the steam
control button.
Depending on the model:
■
Decrease the steam output while
ironing at low temperature
(control dial on base unit).
■
The water has condensed in the
■
Press the steam control button away
■
pipes because you are using steam
■
from your ironing board until the
for the first time or you have not
the iron produces steam.
used it for some time.
■
■
White streaks come through the holes
■
Your boiler has a build-up of scale
■
Rinse out the boiler after every
in the soleplate.
because it is not rinsed out regularly. 10 uses. If your water is hard,
■
increase the frequency.
■
Brown streaks come through the holes
■
You are using chemical descaling
■
Never add this type of product in
in the soleplate and stain the linen.
agents or additives in the water for
the boiler (see our recommenda-
■
ironing.
tions regarding water to be used).
■
You linen is not rinsed sufficiently
■
Ensure linen is rinsed thoroughly
or you have ironed a new garment
to remove any soap deposits or
■
before washing it.
chemicals on new garments which
have been sucked up by the iron.
■
The soleplate is dirty or brown and may
■
You are ironing at too high a
■
See our recommendations regarding
stain the linen.
temperature.
temperature control setting.
■
You are using starch.
■
Always spray starch onto the reverse
side of the fabric to be ironed.
■
There is little or no steam.
■
The boiler is empty
■
Fill the boiler.
■
The boiler is not yet ready.
■
After switching on, wait for the
steam indicator light to go out
(after 8 mins.).
Depending on the model:
Depending on the model:
■
Steam output is set at minimum.
■
Increase steam output (control
dial on base unit).
■
Steam escapes from the boiler cap.
■
Cap screwed on incorrectly.
■
Screw the cap back on.
■
The seal on the cap is damaged
■
Change the cap seal (spare seals
supplied with the steam generator
in the box).
■
Steam escapes under the appliance.
■
The appliance is faulty.
■
Stop using the generator and
contact an Approved Service
Centre.
Never dismantle your iron: always take it to an Approved Service Centre.
