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106
WARRANTY POLICY
For the TECUMSEH Servicing Network Europe
VALIDITY MAY 1996
This warranty supersedes all previous versions.
WARRANTY DESCRIPTION
Tecumseh Europe S.p.A. guarantees the repair or replacement, at its own discretion, to the original purchaser of each
product or product part whose material and/or workmanship is found to be defective after inspection by one of its
Authorized Servicing Centres or one of our Centralized Dealers, and also by Tecumseh Europe S.p.A. itself.
If an Authorized Servicing Centre determines that the type of repair work is not covered by free warranty servicing, he
must immediately inform the user of the machine of the reasons why the defect cannot be repaired under warranty.
This warranty exclusively covers defects in materials and/or workmanship.
VALIDITY OF WARRANTY
This warranty is valid starting from the date of purchase by the original purchaser of the product and/or the application
on which the product is installed to the time specified in the instruction booklets of the various models: the repairer is
responsible for verifying that the product is effectively under warranty.
WARRANTY PROCEDURE
If warranty servicing is necessary, immediately contact the closest Authorized Servicing Centre. Do not repeatedly
attempt to operate the engine for which repair under warranty is being requested as this could result in further damage
that will not be covered by warranty.
To obtain warranty servicing, it will be sufficient to present any document (invoice, tax receipt, tax voucher, etc.), that
indicates the date of purchase of the equipment on which the product is installed. It is necessary to specify the
product model, dressing code and serial number, as well as the number of hours of operation and the failure or defect
noted.
If the Customer does not agree with the results of the examination by the Authorized Servicing Centre, he may request
a further examination by the Centralized Dealer. If the Centralized Dealer or Tecumseh Europe recognizes that the
fault is entitled to warranty, the Customer will be entirely refunded for the product or for the product parts whose
materials and/or workmanship are defective. The new parts used for warranty servicing will be guaranteed for the
remainder of the warranty period, up to the expiration of the entire warranty period.
Below is a list of the damages or circumstances not considered to be material and/or workmanship defects and for
which warranty coverage is therefore not recognized.
- Machine installation: if the machine is supplied to the final user in its package, some items must be assembled by
the user before the machine can be operated. In this case, we recommend that special care be placed in the
regulation of the gas remote-control when allowed (see user and maintenance booklet supplied with the product),
since incorrect regulation can seriously compromise machine start-up.
-
Prolonged and/or incorrect restarts (for example, 4-stroke engines with spark plug turned downwards) can cause
difficulties in starting up the engine due to the presence of oil in the combustion chamber and the soiling of spark
plug electrodes. These inconveniences are not covered by warranty. In this case also, please strictly follow the
instructions provided in the user’s and maintenance booklet.
-
Improper use or negligence: The user must scrupulously observe the usage and maintenance standards contained
in the instructions booklet supplied with the engine. If this is not done, the engine may be subject to damages not
covered by warranty.
Some examples of these are:
1. Broken or bent engine shaft: such damage is usually caused by the violent hitting of the lawnmower blade against
heavy objects.
2. Repairs resulting from damages caused by the use of stale fuel: these damages include blockage of valves,
clogging of carburettor or of the tank style carburettor couplings caused by sticky deposits that are formed by the
use of stale fuel.
Always use fresh and clean fuel.
3 Seizure of engine parts due to insufficient lubrication or to the use of unsuitable or unauthorized lubricants.
Check oil as specified in the user and maintenance manual and restore correct level, if necessary.
Change oil at recommended intervals. For two-stroke engines, use of the type of lubricant indicated in the user’s
and maintenance manual, and in the percentage specified, is compulsory.
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