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TECHNOGYM BIKE LIVE Pre-Installation Requirements
Rev. 1.0

- 21 -

PIR-00161-EN - Uncontrolled copy if printed

6.  ACCOUNT REQUIREMENTS

6.1  TECHNOGYM ACCOUNT (BUSINESS TO 

CONSUMER (B2C))

 

The customer must create the Technogym Account on the Technogym site, at the time of sale 

of equipment. This Account is fundamental to unlock the equipment, during the first Login;

 

The Technogym Customer Service Department must create the Salesforce ID Account of the 

customer, at the time of sale of equipment. This step is fundamental to unlock the equipment, 

during the first Login.

6.2  SALEFORCE ACCOUNT ID (BUSINESS TO 

BUSINESS (B2B))

 

The Technogym Customer Service Department must create the Salesforce ID Account of the 

customer, at the time of sale of equipment. This step is fundamental to unlock the equipment, 

during the first Login.

 

The Technogym After Sales Department must create the Facility on the site admin.mywell-

ness.com, at the time of sale of equipment. This step is fundamental to unlock the equipment, 

during the first Login.

Summary of Contents for BIKE LIVE

Page 1: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Product Code D93T Rev 1 0 Date 20 01 2021 Document Code PIR 00161 EN...

Page 2: ......

Page 3: ...of Power Inlet 14 4 3 PLACE OF USAGE 14 5 NETWORK REQUIREMENTS 15 5 1 INTRODUCTION 15 5 2 ETHERNET CABLED NETWORK 15 5 3 WI FI NETWORK REQUIREMENTS 16 5 4 WIRELESS GUIDELINES 16 5 4 1 Facility Hotel...

Page 4: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 4 PIR 00161 EN Uncontrolled copy if printed...

Page 5: ...or translated into another language without the prior written consent of Technogym Additional information may be included in the After Sales technical documents available in the official After Sales...

Page 6: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 6 PIR 00161 EN Uncontrolled copy if printed Blank page...

Page 7: ...situations WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a potentially hazardous situation which if not avoided ma...

Page 8: ...Blank page TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 8 PIR 00161 EN Uncontrolled copy if printed...

Page 9: ...ess B2B During the network design and preparation phases Technogym requests to be put in touch with the technicians of the company performing the work in order to obtain and provide technical infor ma...

Page 10: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 10 PIR 00161 EN Uncontrolled copy if printed Blank page...

Page 11: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 11 PIR 00161 EN Uncontrolled copy if printed 3 DISPLAY The TECHNOGYM BIKE product is fitted with 21 5 inch Live display Fig 1...

Page 12: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 12 PIR 00161 EN Uncontrolled copy if printed Blank page...

Page 13: ...Less than 70 dB Protection rating IP 20 Operating Temperature From 5 C to 35 C 41 F 95 F Tab 1 Only use the power supply provided with the product 4 2 ELECTRICAL CONNECTION Before connecting the equip...

Page 14: ...Fig 2 Positioning of power inlet 4 3 PLACE OF USAGE Install and use the product in an environment that meets the requirements below Free space at least 60 cm wide around the product A flat stable and...

Page 15: ...re Technogym deliv ers the product in accordance with the technical specifications set out below 5 2 ETHERNET CABLED NETWORK Connect the product to the wired network taking into account the following...

Page 16: ...e SSID Service Set Identifier needed for the equipment installation The SSID must not be hidden Program in the display of equipment Customer Menu 2406 Network Wi Fi just only the SSID defined above Fr...

Page 17: ...er with a fixed channel avoid overlapping problems if in the same area there are Access Points Wi Fi routers that use the same channel 5 5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED TO ONE ACCESS POINT Up...

Page 18: ...for viewing low quality video minimum not recommended N 2 Equipment 5 Mbps or more 2 for the best audio and video experience HD quality up to 1080p 3 Mbps 2 for viewing medium quality standard defini...

Page 19: ...guaranteed for correct use of Mywellness Cloud services and in particular access to the following DNS names must never be disabled DNS Names mywellness com technogym com facebook com facebook net fbc...

Page 20: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 20 PIR 00161 EN Uncontrolled copy if printed Blank Page...

Page 21: ...te the Salesforce ID Account of the customer at the time of sale of equipment This step is fundamental to unlock the equipment during the first Login 6 2 SALEFORCE ACCOUNT ID BUSINESS TO BUSINESS B2B...

Page 22: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 22 PIR 00161 EN Uncontrolled copy if printed Blank Page...

Page 23: ...Pre Installation Requirements Rev 1 0 23 PIR 00161 EN Uncontrolled copy if printed 7 ACKNOWLEDGEMENT AND ACCEPTANCE Date ____________________________________________ Acknowledged and accepted _______...

Page 24: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 24 PIR 00161 EN Uncontrolled copy if printed Blank page...

Page 25: ...llation Requirements Rev 1 0 25 PIR 00161 EN Uncontrolled copy if printed 8 LIST OF CHANGES FOR MANUAL REVISION The main changes made to this manual are listed below in chronological order 8 1 REVISIO...

Page 26: ...TECHNOGYM BIKE LIVE Pre Installation Requirements Rev 1 0 26 PIR 00161 EN Uncontrolled copy if printed Blank page...

Page 27: ......

Page 28: ...TALY International Technical Support TG Branches 390547650638 390547650667 cloudsupport technogym com Cloud Support sfdcsrvhqit technogym com Equipment Support TG Distributors 390547650638 39054765066...

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