TechniSat TechniPad 10, Instruction Manual

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8 Troubleshooting guide
Fault Possible cause Solution
The device cannot be
operated; shows no
response
The device is blocked Press the Reset button
briefly to restart the tablet
(see p.2 #11 or p.3 #5)
The device is not
connecting to the
selected Wi-Fi network
The password was entered
incorrectly
Correct entry of the
password
The Wi-Fi router is blocking
unknown devices
Check the settings in the
router
The desired Wi-Fi network is
not found
The SSID of the Wi-Fi
network is switched off
Check the settings in the
router
The Wi-Fi network is too far
away / the reception is too
weak
Reduce distance to the Wi-Fi
router or a repeater
Bluetooth pairing does not
work
The visibility of the other
device is switched off
Switch on the visibility of the
device
The password was not
entered correctly or the
query was not confirmed in
time
Repeat the pairing
The device is too far away Reduce the distance
The picture on the tablet
does not appear on the
attached TV
The HDMI output is not
activated
Activate the HDMI output
(see Point 5.2.3)
An HDMI resolution which is
not supported by the TV was
selected
Change the HDMI resolution
(see Point 5.2.3)
The MicroSD card is not
recognised
The MicroSD card is
defective
Use another MicroSD card
The MicroSD card is
formatted for the wrong file
system
Format the MicroSD card on
a PC with FAT32 or in the
tablet (see 5.2.4)