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How to set up your router

Let’s have a 10 minute break

 while your broadband is activating. After this, 

the router internet light will be green and the internet is ready to use. 

 

From this point onwards you should keep your router switched on. 
Switching off your router will affect the broadband performance. 

If the router ‘Broadband’ or ‘Internet’ light remains red/off after 10 minutes 
then there is a potential connection issue that the Fleur broadband support 
team can help you with. Just give them a call on 0333 320 4020 for assistance.

Want to get the most from your broadband?

Please visit the FAQs section of our website. Under the Broadband tab, you can 
find our useful guide called 

‘How to Get the Most from your Broadband’

It provides an explanation for multiple factors which can affect broadband 
speeds, such as: multiple users; range; location and interference; plus the 
devices which can improve coverage in the house, and wireless security.

Summary of Contents for TG588

Page 1: ...Fleur Broadband ...

Page 2: ...ellow ethernet cables Your router In your pack you should find all the below items Power supply 2 filters Technicolor Gateway Wireless Settings Details to set up a wireless connection to your Tecnicolor Gateway Network Name TNCAPEXXXXX WPA Key XXXXXXXXXX WPS PIN XXXX XXXX Serial Number CPXXXXXXXXX Router Admin 192 168 1 1 Access Key 5GXXXXXX Keep me card ...

Page 3: ...our previous broadband connection will be re instated when you plug in their router again Connection The way in which your router should be connected will depend on what type of socket you have You are likely to have either of the following sockets This type of master socket is pre filtered and will have 2 ports visible If you have this type of socket please follow Setup 1 on page 4 This type of m...

Page 4: ...3 Connect devices directly into your router using the yellow cable Plug one end into one of the yellow sockets on your router and the other into the network port of your device or to connect your devices wirelessly simply follow the instructions on page 7 4 Press the power button on your router The router lights will flicker briefly while the broadband is activating 1 4 3 2 Setup 1 Filters are not...

Page 5: ...g the filter into your phone socket and your home phone into the phone port of the filter 3 Connect devices directly into your router using the yellow cable Plug one end into one of the yellow sockets on your router and the other into the network port of your device Or to connect your devices wirelessly simply follow the instructions on page 7 4 Press the power button on your router The router lig...

Page 6: ...r 10 minutes then there is a potential connection issue that the Fleur broadband support team can help you with Just give them a call on 0333 320 4020 for assistance Want to get the most from your broadband Please visit the FAQs section of our website Under the Broadband tab you can find our useful guide called How to Get the Most from your Broadband It provides an explanation for multiple factors...

Page 7: ... name on your device 3 Once you have found the right network and selected it you will be prompted for a password or security key this is your wireless key 4 Enter your wireless key and you should be connected to your home Wi Fi network Technicolor Gateway Wireless Settings Details to set up a wireless connection to your Tecnicolor Gateway Network Name TNCAPEXXXXX WPA Key XXXXXXXXXX WPS PIN XXXX XX...

Page 8: ...ike to connect to Wi Fi using WPS please follow the steps below 1 Use the Settings option of your device to enable WPS 2 Press the WPS button located at the front towards the right hand side of the router 3 Wait until the WPS light on the front of the router is green 4 Your device will connect automatically to the router ...

Page 9: ...te the use of the keep me card The wireless key password is case sensitive so please ensure that you enter it exactly as it is shown on the bottom of your router or on a plastic card which was included in the router pack If you are struggling to connect your devices to your Wi Fi network please make sure that Wi Fi connectivity is activated on your device You will find this in your settings or by ...

Page 10: ...y of making sure that you and your family can enjoy the internet safely and confidently Recognised by UK BSi Kite Mark for Online Child Safety Block inappropriate websites Monitor usage of your family members Set time limits per activity to control access during certain times of the day Includes an industry leading virus protection package Symantec Endpoint Protection to proactively identify files...

Page 11: ...ould hide them behind the TV cabinet If you want the best signal you ll need it out in the open free of any walls and obstructions Point the antennae perpendicularly and elevate the router if you can Lastly make sure it s in the centre of your house so you have the best coverage possible throughout your home Interference If you have neighbours their routers may be interfering with yours and causin...

Page 12: ...12 0333 320 4020 ...

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