RTA Products, LLC warrants to the Original Purchaser who acquired a new product from
RTA Products or its authorized resellers that this product will be free from defects in its
workmanship and materials, under normal use and service conditions, as described
herein. "Defects" as used in this warranty, is defined as any imperfections that impair the
use of the furniture or product. RTA Products LLC will replace any defective part, at its
discretion, and without charge to the original purchaser other than the freight from the end
consumer to RTA Products.
Replacement parts can only be supplied if parts are available. Items out of production
may be unavailable. This warranty will be effective for the applicable time period
beginning the date of purchase on your original sales receipt. RTA product’s obligation
under this warranty is limited to repairing or replacing products or parts as provided
herein. This product has been designed for and is intended for office and home-office use
only. This warranty is Original Purchaser’s sole remedy for product defects, and this
warranty does not extend to any product, or damage to any product, caused by or
attributed to abuse or misuse, products used for commercial or rental purposes, use
modifications of, or attachments to the product, and products or parts not used,
maintained, or extended hereunder is in lieu of any and all other warranties, express or
implied, including without limitations any implied warranty or merchantability or of fitness
for a particular purpose. Please note, all desks made with PVC Laminate surface should
not be exposed to direct sunlight, as it may damage the material. Damage of this nature
is not covered under this warranty.
RTA Products will not be responsible for indirect, special, incidental or consequential
damages. This warranty is limited to merchandise purchased in the Continental United
States. Some States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights. You may also have other rights that may vary from state to
state.
RTA Products will advise you of the procedure to follow in making warranty claims. The
following are the procedures for warranty claims:
a. Call us Monday – Friday, from 9am-5pm (Eastern Time) at (866) 782-5520 to explain
the defect and give your name, address and phone number. Please have ready the
model number of our product, date and place of purchase. You can also write to us by
e-mail to
and include the same information.
b. If we determine that replacement will remedy the situation, and in order to determine
the extent or the cause of the defect, purchaser will need to send the part in question
at purchaser’s expense. Once we receive the part, we will examine it and determine
whether the claim is valid (or not), and then proceed to send the replacement. We will
ship the replacement at our expense.
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RTA-B018
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TECHNI MOBILI WARRANTY
DESKS/LAPTOP CARTS/FILE CABINETS: LIMITED 5-YEAR WARRANTY
TV Stand/Entertainment Center: 2 YEAR WARRANTY
