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Custom Products Policy
Custom items are not returnable. Items other than “off the shelf” products are
considered custom and are products/materials which have been altered,
amended and customized to your order, and not resalable.
Returns
Product return without written authorization by Seller will not be accepted.
Returns accepted only with a valid Return Material Authorization (RMA). To
receive authorization for product return, call Seller. There is a standard 25%
restocking cost assessed on most returns. All returned products (non-repair)
must be unused, and in original condition. No refund/credit given for damaged
products. We do not accept postage-due/ C.O.D. packages at any time.
Excusable Delay
Seller shall not be liable for any loss or damage resulting from any delay in
delivery or failure to deliver which is due to any cause beyond Seller’s control,
including, without limitation, acts of nature, unavailability of supplies or sources of
energy, riots, wars, fires, floods, epidemics, lockouts, strikes and slowdowns,
delays in delivery by supplies, or acts or omissions of the Buyer. The Buyer shall
be liable for stage charges, including but not limited to all third party costs and
expenses incurred by Seller, in holding or storing products for the Buyer or at the
Buyer’s request.
Assignment
Buyer shall not assign any duties nor assign any order or any interest therein
without written consent of the Seller. Any such actual or attempted assignment
shall entitle Seller to cancel the order upon written notice to the Buyer.
Installation
Seller assumes no obligation to install any product sold to place any products in
working order at Buyer’s premises and not responsible for freight damage.
Validity of Separate Clauses
If any provisions of this agreement shall be held invalid, illegal, or unenforceable,
the validity, legality or enforceability of the remaining provisions shall not be
affected or impaired thereby.
