TROUBLESHOOTING
• Check the food bucket has available food.
• If the food bucket is not empty, check if the
outlet is blocked. Clean or unblock if necessary
(please power off the device during cleaning).
• Check the Treat Dispenser is paired with the App
and then check the Wi-Fi connection it is linked to.
Why is the treat not dispensing?
• Check your Wi-Fi username and password
are correct.
• Make sure you are only using a 2.4GHz Wi-Fi
connection as the 5GHz band is not supported.
• If you are unsuccessfully connecting using the
QR Code. Switch the pairing mode to
“AP Mode”
by pressing and holding the
“Setup & Manual
Treat Button”
till you get a slow flashing
Green
light.
Proceed with the regular
“Connecting to App”
instructions outlined in this manual but on
Step 6,
choose
“AP Mode”
. Follow the instructions on the
App to finish pairing.
The Treat Dispenser is not
connecting to the App.
