TEC TEC B-419-GS10 Owner'S Manual Download

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Summary of Contents for TEC B-419-GS10

Page 1: ...TEC Label Printer B 419 GS10 QQ Owner s Manual ...

Page 2: ...rations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interf...

Page 3: ...lug with wet hands as this may cause electric shock If the machines share the same outlet with any other electrical appliances which consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not place metal objects or water filled containers such as flower va...

Page 4: ...ht high temperatures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work envi...

Page 5: ...ng ON the Printer 2 4 2 5 2 Turning OFF the Printer 2 4 2 6 Opening Closing the Media Cover 2 5 2 7 Loading the Media 2 6 2 7 1 Loading the Fanfold Paper 2 7 2 7 2 Loading the Cut Form 2 8 2 8 Removing Installing the Paper Guide Unit 2 9 2 9 Test Print 2 10 2 10 Program Download 2 13 2 10 1 Outline of Features 2 13 2 10 2 Install Program Installation 2 13 2 10 3 Firmware Files Copy 2 17 2 10 4 Sen...

Page 6: ...LOSSARIES INDEX CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local authorized service representative with regard to any queries you may have in this manual This is a Class A product In a domestic environment this product may cause radio interferenc...

Page 7: ...ures The paper auto feed function is provided for the first time for a 4 inch wide small and light desk top printer To meet various applications four types of issue modes such as the TEC Printer Command Language Light Edition TPCL LE mode high speed graphic mode label issue mode and receipt issue mode are supported as standard For details please inquire from your nearest TOSHIBA TEC representative...

Page 8: ... following accessories have been supplied with the printer Owner s Manual 1 copy Doc No EO1 33030 The names of the parts or units introduced in this section are used in the following chapters Dimensions in inch mm Power Cord 1 pc P No FBCB0030202 TOSHIBA TEC CORPORATION TEC Label Printer B 419 GS10 QQ Owner s Manual 6 6 167 5 9 150 7 4 187 5 1 130 ...

Page 9: ...ew 1 5 4 Interior Media Cover Media Inlet FEED Button Paper Guide L Inlet Stand by Switch Serial Interface Connector RS 232C Media Cover Release Catch Ventilator Media Outlet Feed Gap Sensor Print Head Thermistor Paper Path Surface Black Mark Feed Gap Sensor Platen Paper Guide R ...

Page 10: ...unication error etc occurs For details refer to Section 4 1 LED State There are two switches on the Operation Panel STAND BY Switch A slide power switch The power is turned ON when the switch is positioned to the l side The power is turned OFF when the switch is positioned to the other side FEED Button Each time this button is pressed the printer feeds one piece of media ON LINE DATA ERROR FEED St...

Page 11: ...cable that has the proper ground earth connection Turn off the printer power and remove the power cord from the printer whenever working on the inside of the printer such as loading the media or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media Store the media in accordance with the specifications This printer mechanism contains high voltage ...

Page 12: ...9 8 Install the Printer Drivers When connecting the RS 232C cable to your printer follow the procedure described below 1 Make sure that the power cord is not connected to the AC outlet 2 Connect the printer side connector of the RS 232C cable to the serial port on the rear of the printer 3 Secure the connector with the screws 4 Connect the PC side connector of the RS 232C cable to the Serial port ...

Page 13: ...d to the off position before connecting the power cord to prevent possible electric shock or damage to the printer 2 Use only the power cord supplied with the printer Use of any other cord may cause electric shock or fire 3 Connect the power cord to a three prong outlet only with the third prong being a good ground earth connection 4 Even if the Stand by switch is turned off the primary power rema...

Page 14: ... LINE LED is illuminated 1 To turn OFF the printer power slide the Stand by switch as shown in the diagram below Note that no mark is printed on the power OFF side CAUTION Use the Stand by switch to turn the printer On Off Plugging or unplugging the power cord to turn the printer On Off may cause fire an electric shock or damage to the printer CAUTION 1 Do not turn off the printer power while the ...

Page 15: ...ing both sides of the Media Cover Release Catches toward the center and then open the Media Cover Closing the Media Cover 1 Close the Media Cover by pressing portions A until they click 2 Make sure that both Media Cover Release Catches are in position and the Media Cover is locked Media Cover Release Catch The Media Cover should be opened fully Failure to do this may cause the Media Cover to close...

Page 16: ...ontinuously Pressing the FEED button causes one piece of media to be fed Cut form mode When the auto feed is turned ON Insert the media through the media inlet or open the media cover and set the form and then close the media cover The media is automatically fed to the print start position When the print command is received from the PC the specified numbers of media are printed one by one When unp...

Page 17: ... edge into the Media Inlet until it stops Pressing the FEED button feeds one piece of the paper 6 Send a print data from the PC 7 The data is printed on the paper Tear off the printed paper at the edge of the Media Outlet NOTE Do not pull the printed paper Doing so may dislocate the printer or misalign the print position causing a print failure Media Inlet Fanfold Paper Container NOTES 1 Place the...

Page 18: ...he paper top edge into the Media Inlet until it stops 5 Send a print data from the PC The data is printed on the paper Paper Guide L Paper Guide R Paper Guide Release Lever NOTE The AUTO FEED function is available when selected by the printer setting and black marks are printed on the media as shown below For details of the printer setting please contact your nearest TOSHIBA TEC representative To ...

Page 19: ...let 2 Press the Paper Guide Release Lever outside and move the Paper Guide R toward the center 3 Remove the two screws to detach the Paper Guide Unit from the printer 4 When changing the media to less than 4 2 106 mm wide one install the Paper Guide Unit in the reverse order of removal described above Paper Guide Release Lever Paper Guide R Paper Guide Unit NOTE Be careful not to overtighten the s...

Page 20: ...test to verify that the printer is operating correctly 1 Load the media on the printer 2 Slide the Stand by Switch to ON while holding the FEED button The printer will start a status print 3 After completing the status print the test pattern is printed each time the FEED button is pressed 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 21: ...000 0000000001 0000000000 0000000000 Form No 01 version Form No 40 version 4 SRAM Capacity SRAM CHECK 512KB Read Write RAM capacity 5 Sensor Status SENSOR CHECK R 2 9V T 0 7V F 2 9V H 34 C A 30 C Black Mark Sensor 0 0V to 3 3V Feed Gap Sensor 0 0V to 3 3V Black Mark Sensor for Auto Feed Function 0 0V to 3 3V Head Temperature 10 C to 70 C Ambient Temperature 10 C to 70 C 6 Print Tone TONE ADJUST 00...

Page 22: ...L Label issue mode RECEIPT Receipt issue mode 11 Loop Back Check LOOP BACK CHECK NG Result of RTS CTS loop back check OK OK NG NG 12 Printer Parameter PARAMETER B 419 QQ QP PC 850 0 Character code and font zero selection 13 Model Name MODEL NAME B 419 QQ QP Series May be changed by printer information registration procedure via download from PC 14 Comment Print Area COMMENT Jul 15 2001 Comment Pri...

Page 23: ...ll allow downloading firmware updates to the B 419 printer Sensor Adjustment The various sensors within the printer have been set at the factory before shipping However it may become necessary to make adjustments to the sensitivity of one or more of these sensors to compensate for factors such as different label backing paper thickness opaqueness etc These adjustments can be made from a PC communi...

Page 24: ...etup Setup Disk Make sure that you have all three diskettes available of the Install Program for B 419 Refer to the figure on the previous page 1 While running Windows 95 Windows 98 or Windows 2000 insert Setup Disk 1 3 into the PC floppy drive 2 Click on the START button then highlight RUN and click on RUN 3 When the RUN display appears type in A SETUP EXE and click on OK 4 When the installation ...

Page 25: ...ent screen will appear Click on Yes when you agree 6 When the User Information screen appears type in your name and company name then proceed to the next step 7 After click on Next in the previous screen the following message screen appears Click on the Next button to accept the directory or change the directory if desired ...

Page 26: ...Program Installation Cont 8 The following program folder selection menu will appear Click on the Next button 9 Confirm the current settings and click on the Next button 10 The install process will begin 11 When requested insert Setup Disk 2 3 and then the Setup Disk 3 3 ...

Page 27: ...following directories of the PC hard disk before being transferred to the printer When the Install Program for B 419 was installed onto your PC it created the following directories C Program Files TOSHIBATEC B419STDDL Firmware Using Windows Explorer copy all the files from the Firmware FDK to the above directory and decompress them into binary files BIN B 419 Standard FIRMWARE V1 0 15th June 2001 ...

Page 28: ...TOSHIBATEC B419STDDL Firmware to the flash memory of the B 419 printer Running the Install Program for B 419 1 Click on the START button to access the program menu 2 Highlight Programs then highlight TOSHIBA TEC and click on Install Program for B 419 Series as shown in the screen display below 3 As soon as you click on Install Program for B 419 the screen will change to display the initial screen ...

Page 29: ...6 As soon as you highlight on the files in the files box the right half of the screen will show all the data concerning the selected file as shown in the figure below 7 After highlighting the desired download file in the preceding screen display click on OPEN and the screen display shown in the figure below will appear Confirm the COM port conditions shown at the right of the screen NOTE The C Pro...

Page 30: ...rs There are three different settings that can be selected in this operation Nothing Only Date and Enter Some Comments If nothing is selected no comment is attached If Only date is selected then the PC date will be attached as the message If Enter Some Comments is selected a comment message of up to 16 characters can be attached to the download and will appear on the diagnostic printout NOTE 1 The...

Page 31: ... 1 After selecting a file for downloading in the previous steps select the Run R drop down menu then select and click on START R as shown in the figure below NOTE If the file for downloading is not opened START R cannot be selected NOTE When Nothing is selected none will be displayed NOTE When Only Date is selected the current date will be displayed NOTE When Enter Some Comments is selected a mess...

Page 32: ...cessfully the message screen will change to the following 4 Press the OK button on the preceding screen to begin the sending of the Firmware file During transmission the following screen appears with a progress indicator at the bottom 5 When the file has been successfully transferred the message shown below will appear NOTE If an error occurs during download or at the end of download retry from st...

Page 33: ...ptions O then select Sensor Adjustment S as shown in the figure below 2 After highlighting and clicking on Sensor Adjustment S from the above display the screen display will change to the Sensor Adjustment menu Click on the Read A D button The screen will now display the current sensor output values NOTES 1 These sensors have been factory set so it is not advisable for you to make these adjustment...

Page 34: ...e sensor will automatically be set as indicated by the Now Adjusting window appearing as shown in the figure below Transmissive Sensor Feed Gap Sensor 1 The transmissive sensor is the one used to detect the gap between labels It detects the transmission of light through the backing paper of different opaqueness Place the media so that the backing paper not the label is positioned over the transmis...

Page 35: ...aper End Sensor 1 The paper end sensor will detect when the print media has run out To adjust this sensor remove the media from the printer and click on the Adjust button for the paper end level sensor on the Sensor Adjustment menu 2 The screen display shown in the figure below will appear 3 Click on the Yes button and the sensitivity of the paper end sensor will automatically be set as indicated ...

Page 36: ...ed key this time Connect the printer to the PC with the RS 232C cable Select the TPCL LE mode for the printer issue mode Then set the communications parameters as follows 19200 bps None parity 2 From the Install Program for B 419 main menu select Options O and Printer Information Store P as shown in the screen display of the figure below 3 After selecting Printer Information Store P the screen wil...

Page 37: ...ade click on the OK button and the following screen display will appear Confirm the printer information on the screen display and click on Yes to start registration 6 When the registration terminates successfully the following display will appear NOTE Model Name is automatically displayed by selecting the Model To change the Model Name click on the Default check box to remove the check mark and it...

Page 38: ... as shown in the screen display of the figure below 3 When the following screen display appears set the Label Pitch Print Count and the Sensor then click on the OK button A few seconds later the printer will start the test print NOTES 1 The default settings are Label Pitch 127 mm Print Count 1 Sensor Reflective 2 The size of the print image for the test print has been designed to fit to a 127 mm p...

Page 39: ...his procedure will be used to check the version of the Install Program for B 419 Standard Procedures 1 From the Install Program for B 419 main menu select Help H and Version A as shown in the screen display of the figure below 2 The Version screen display will appear as follows ...

Page 40: ...injury be careful not to pinch or jam your fingers while opening or closing the cover 3 The Print Head may become hot Do not touch the Print Head 4 Do not pour water directly onto the printer CAUTION 1 Do not allow any hard objects to touch the print head or platen as this may cause damage to them 2 Do not use any volatile solvent including thinner and benzene as this may cause discoloration to th...

Page 41: ... to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have specifications which exceed Na 800 ppm K 250 ppm and Cl 500 ppm Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 or ka...

Page 42: ...se the cover after loading media Form entry area in the flash ROM becomes full z c Form entry area format No paper Idle z c c Load media Normal end z c c NOTES 1 The ERROR LED flashes at the interval of 0 1 sec 2 When the printer waits for the media supply the DATA LED flashes slowly ON for 1 sec and OFF for 0 5 sec When the media runs out in the middle of printing the DATA LED flashes slowly also...

Page 43: ...ates normally Also if a media end is detected in the middle of printing and unprinted data remains the printer is in the state waiting for issue wait for media supply NOTE Detecting a media end state during media feed results in no error 4 Cover Open error 1 This error occurs if a cover open state is detected while the printer is printing or issuing the media for 5 mm 2 This error occurs if a medi...

Page 44: ...e error indicated by the LED state See Section 4 1 LED State Nothing is printed on the media 1 The media is not loaded properly 2 The media cover is not closed properly 3 Improper media is used 1 Load the media properly 2 Close the Media Cover completely 3 Use the specified media The printed image is blurred 1 Improper media is used 2 The Print Head is not clean 1 Use the specified media 2 Clean t...

Page 45: ... Thermal direct Max 2 sec 50 8 mm sec 1 3 to 4 2 33 mm to 106 mm When the Paper Guide Unit is removed up to 4 3 109 mm wide media is acceptable 4 1 104 mm Batch 6 6 7 4 5 1 167 mm 187 mm 130 mm 1 6 kg 3 53 lb Media is not included JAN8 JAN13 EAN8 EAN13 UPC E UPC A MSI NW 7 CODE39 CODE128 EAN128 Interleaved 2 to 5 Customer Bar Code Customer Bar Code of high priority Data Matrix PDF417 QR code Maxi ...

Page 46: ... be used The table below shows the size and shape of the media available for this printer Cut Form Unit Inch mm Item Cut Form A Media pitch 4 7 15 7 120 400 D Media width 1 3 4 2 4 3 33 106 109 E Gap Black mark length 0 1 3 G Effective print width 0 9 4 1 22 104 H Effective print length Max 15 4 390 I Non print area 0 3 6 4 M Black mark prohibited area for the auto feed function 1 0 26 N Black mar...

Page 47: ...hould not be bundled tightly with power cords Should not be tied to power line conduits RS 232C Cable description NOTES 1 Use an RS 232C cable with imperial type securing screws on the connector 2 Pin No 9 of the printer side connector is supplied with the 5V max 100 mA power from the printer DB 9S Connector to PC Pin No Signal 1 N C 2 RXD 3 TXD 4 N C 5 GND 6 N C 7 RTS 8 CTS 9 N C Housing Shield D...

Page 48: ...APPENDIX 3 PRINT SAMPLES EO1 33030 APPENDIX 3 PRINT SAMPLES A3 1 APPENDIX 3 PRINT SAMPLES Bit Map Font Outline Font ...

Page 49: ...NDIX 3 PRINT SAMPLES Cont Bar codes 0 JAN8 EAN8 1 MSI 2 Interleaved 2 of 5 3 CODE39 Standard 4 NW7 5 JAN13 EAN13 6 UPC E 7 CODE128 8 UPC A 9 EAN128 10 PDF417 11 Data Matrix 12 Customer bar code 13 Customer bar code of high priority 14 QR code 15 Micro PDF417 16 MaxiCode ...

Page 50: ...nd The unit used to express print speed Label A type of media with adhesive backing Media Material on which data is printed by the printer Label tag paper fanfold paper perforated paper etc Pre printed media A type of media on which characters logos and other designs have been already printed Print head A print head that prints on the thermal media which reacts to heat by supplying the thermal ele...

Page 51: ...atch 1 3 2 5 Media pitch A1 2 Media width A1 1 A1 2 O ON LINE LED 1 4 4 1 P Paper guide 1 3 2 7 2 8 2 9 Paper guide release lever 2 7 2 8 Platen 1 3 3 1 Power consumption A1 1 Power cord 1 2 2 3 Pre printed media 3 2 Print head 1 3 Print head cleaner 3 1 Print head element 3 1 Print length A1 2 Printing method A1 1 Printing speed A1 1 R Resolution A1 1 Rotations A1 1 RS 232C 1 3 RS 232C Cable 2 2 ...

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