TEC B-872-QQ Owner'S Manual Download | Manualshive

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TEC Thermal Printer

B-870 SERIES

Owner’s Manual

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Summary of Contents for B-872-QQ

Page 1: ...TEC Thermal Printer B 870 SERIES Owner s Manual ...

Page 2: ...essly approved by manufacturer for compliance could void the user s authority to operate the equipment WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the swi...

Page 3: ...is indication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock If the machines share the same outlet with any other electrical appl...

Page 4: ...d ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interferenc...

Page 5: ...N 6 1 7 LOADING THE RIBBON 7 1 8 LOADING THE MEDIA 8 1 9 INSERTING THE OPTIONAL FLASH MEMORY CARD 9 1 10 CARE HANDLING OF THE MEDIA AND RIBBON 10 1 11 GENERAL MAINTENANCE 11 1 11 1 CLEANING 11 1 11 2 UNDER THE MEDIA GUIDES 11 3 11 3 COVERS AND PANELS 11 3 11 4 REMOVING JAMMED MEDIA 11 4 11 5 THRESHOLD SETTING 11 6 12 TROUBLESHOOTING 12 1 Page EM1 33039E CAUTION 1 This manual may not be copied in w...

Page 6: ...lyreduced graphic data transfer times and you have a printer to suit a variety of applications and environments Optional features include a strip mechanism and Cutter mechanism This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for futu...

Page 7: ...espectivemodules are fitted Message display 20 characters x 1 line Dimensions 437 mm width x 282 mm depth x 395 mm height Weight 25 kg without media and ribbon Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Two ...

Page 8: ...ry as follows Print speed Ribbon loss 3 sec Approx 5 mm 4 sec Approx 10 mm 8 sec Approx 23 mm 2 2 OPTION Description A stop and cut swing cutter This interface kit allows extremely high speed information transfer between the printer and PC This module strips the label from the backing paper with the take up block and strip block AflashROMcard 1MBand4MB forstoringlogos writable characters and forma...

Page 9: ...0 17 10 0 213 3 25 0 993 0 5 5 320 0 20 9 320 0 23 0 320 0 5 5 661 3 20 9 661 3 23 0 661 3 8 0 320 0 23 4 320 0 23 4 320 0 8 0 661 3 23 4 661 3 23 4 661 3 2 5 20 0 2 5 20 0 6 0 20 0 Label 38 999 0 Tag 25 4 999 0 Cut mode A Span of one label tag B Label length C Width including backing paper D Label width E Gap length F Black mark length Tag paper G Effective print width Effective print length Labe...

Page 10: ...n a communication error occurs when the media ribbon ends or the printer does not operate correctly FEED Key Feeds paper RESTART Key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 11 6 PAUSE Key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 11 6 Fig 3 2 Message Display LCD Top Cover Head Le...

Page 11: ...at the power off time ON OFF READY BUSY DTR No XON is output at the power on time No XOFF is output at the power off time OFF ON XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power off time ON ON XON XOFF XON is output at the power on time XOFF is output at the power off time Guide Wheel Fig 4 1 No ON OFF FUNCTION 1 OFF Without Auto ribbon save function ON With 2 3 4...

Page 12: ...ble used to connect the printer to the host computer should be one of the following two types NOTE Use an RS 232C cable with imperial inch connector securing screws DB 9S Connector to PC DB 25P Connector to Printer DB 25S Connector to PC DB 25P Connector to Printer PIN No 1 2 3 4 5 6 7 8 9 Housing Signal N C RXD TXD DTR GND DSR RTS CTS N C Shield PIN No 3 2 20 7 6 4 5 Housing Signal TXD RXD DSR GN...

Page 13: ...le 2 Different cables cannot be used at the same time 6 2 HOLDER STAND INSTALLATION Fit the left and right side holders into the dowels of the holder base and fasten the side holders to the holder base with the thumbscrews Expansion I O Cable Parallel I F Cable Centronics Serial I F Cable RS 232C Power Cord Left Side Holder Thumbscrew Right Side Holder Dowel Holder Base WARNING Turn the POWER SWIT...

Page 14: ...printer OPEN WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover There are two types of media available for printing on these are standard media and direct thermal media a chemically...

Page 15: ... the ribbon wrinkles while printing move the ribbon levers back or forth until the wrinkle is removed Protrusion Ribbon Core Notch Ribbon Ribbon Lever STEP 1 STEP 2 Spring Guide Wheel Guide Wheel Fig 7 3 NOTE When removing the ribbon be careful not to snag the ribbon on the part 8 Set the head lock plate 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 Labe...

Page 16: ...edia Holder Holder Shaft Media Holder Holder Shaft Lock Lever Media Lock Lever Release Lock CAUTION DO NOT MOVE the Media Guides using the screw WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or clo...

Page 17: ...he bushes of the Holder Shaft into notches of the Holder Stand securely 6 The black mark feed gap sensor is selectable between the fixed type and the movable type by changing the DIP switch Refer to page 4 1 When the fixed type is selected the black mark sensor is located at the center of the media and the feed gap sensor is at 10 mm left to the black mark sensor The movable sensor can be located ...

Page 18: ... the media back on it s self and feed it under the print head past the sensor so that the black mark can be seen from above Adjust the sensor position to that of the black mark the upper hole indicates the position of the black mark sensor Fig 8 4 Black Mark Sensor Feed Gap Sensor Black Mark Media Adjusting Knob Fig 8 5 Media Media Adjusting Knob NOTE Make sure to set the sensor to detect the cent...

Page 19: ...nd feed it through the cutter module NOTES 1 Be sure to cut the backing paper of label Cutting label will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life 2 If the top edge of label winds onto the platen in cut issue set the DIP SW 1 5 to ON 3 Use of tag paper with the thickness exceeding the specified valve may affect the cutter life Fig 8 7 Me...

Page 20: ...een the strip roller and the backing paper holder After taking up any slack of the media set the backing paper release bar in position Fig 8 8 Media Backing Paper Backing Paper Holder Backing Paper Release Bar 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 Labels or thin tag paper Thick tag paper CAUTION When using labels ensure that the head lever is set...

Page 21: ...n a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 The following flash cards can be used The 1MB card is read only and the 4MB card can read write Flash Memory Card WARNING Turn the power OFF when inserting or removing the flash memory card CAUTION Toprotectmemorycards dischargestaticelectricityfromyourbodybytouchingtheprinterrear cover prior to ...

Page 22: ...ure high humidity dust or gas The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin Al2 O3 2SiO2 2H2 O For...

Page 23: ...ol moistened cloth Print Head Platen Element Print Head Cleaner 24089500013 WARNING 1 Be sure to disconnect the power cord prior to performing any maintenance 2 Do not use any tool that may damage the print head 3 DO NOT POUR WATER directly onto the printer Print Head Element Fig 11 1 WARNING 1 Be cafeful when handling the print head as it becomes very hot 2 Care must be taken not to injure yourse...

Page 24: ...ribbonendsensorplate besuretofitbothstudsinthenotchesoftheribbon end sensor plate 9 Remove the pinch roller block then clean the roller belt and feed roller with cloth moistened by alcohol Fig 11 2 Stud Stud Pinch Roller Lever White Screw Ribbon End Sensor Plate Fig 11 3 Pinch Roller Block Roller Belt Feed Roller 10 Reassemble the pinch roller block in the reverse order of removal ...

Page 25: ...d by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NOTE Clean printer cover with an electrostatic free cleaner for automated office equipment Screw Media Guide Screw Media Guide Fig 11 4 WARNING 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the...

Page 26: ... media DO NOT USE any sharp implement or tool as these could damage the printer 7 Clean the print head and platen then remove any further dust or foreign substances 8 Place the portion of the media guide plate on the media sensor Secure the media guide plate with the white screw Fig 11 5 Media Sensor Media Guide Plate Media Guide Plate Clamp Connector White Screw 24741710304 9 Media jams in the cu...

Page 27: ... Lower the backing paper release bar to remove the jammed media 2 Clean the strip roller and backing paper holder with ethyl alcohol White Screw Cutter Unit Swing Cutter Media Guide Screw Fixed Cutter Cutter Cover Fig 11 7 Backing Paper Release Bar Backing Paper Holder Strip Roller Fig 11 8 WARNING 1 Be sure to turn the power off before cleaning the cutter unit 2 The cutters are sharp and care sho...

Page 28: ... is displayed 7 Press the FEED key 8 Thereflectivesensor blackmarksensor isselected 9 Press the FEED key again 10 Thetransmissivesensor feedgapsensor isselected 11 Press and hold the PAUSE key 12 The media is advanced until the PAUSE key is released 13 Release the PAUSE key when more than 1 5 labels tags are advanced Threshold setting is completed by this operation 14 Press the RESTART key 15 The ...

Page 29: ...e PAUSE key for more than 3 seconds and it will begin to feed After it has fed 2 labels release or more the PAUSE key Press the RESTART key for ON LINE mode Threshold setting is now completed NOTES 1 If the PAUSE key is not held down for more than 3 seconds in PAUSE mode the threshold will not be set 2 If the PAUSE key is released before 2 labels have been issued the setting may not be correct and...

Page 30: ...media path is jammed and does not feed smoothly 3 The installed media type does not match the selected sensor 4 The black mark position on the media does not match the sensor position 5 The installed media size is different from the programmed size 6 The feed gap sensor cannot see the difference between the print area and the gap Feed or printing has been attempted while the print head is raised o...

Page 31: ...ry card and retry 3 Turn the power off and contact your Authorized Service representative Replace the card with a new one and re send data Only 1MB and 4 MB cards can be used Turn the power off then on again or press the RESTART key Check the program data Call your Authorized Service representative if necessary Problem The print head is too hot This message is displayed when sending the head broke...

Page 32: ...edia and the ribbon is loaded correctly 2 Check whether the print head is set correctly or not 3 Check the cabling between the printer and the host Dirty print head Clean the print head Call your Authorized Service representative if necessary 1 Dirty print head Clean the print head 2 Bad or faulty ribbon Replace ribbon 3 Poor media quality Change media type 1 Plug power cord into an AC socket 2 Ch...

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Page 34: ...PRINTED IN JAPAN EM1 33039E E ...

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