Xcelorin 10
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Sensorless Brushless Motor Instructions
Xcelorin 10
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Sensorless Motors v1.0
To receive warranty service, you must include your original sales receipt
verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be repaired or replaced free of charge. Repair or replacement decisions
are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost.
By submitting the item
for repair you are agreeing to payment of the repair without notification. Repair estimates are available upon request. You
must include this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Please advise us of your preferred method of payment. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit
card, please include your credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be
considered abandoned and will be disposed of accordingly.
Please note: non-warranty repair is only available on
electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding this product or warranty.
