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Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting
the item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon
request. You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight.
Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks, as well
as Visa, MasterCard, American Express, and Discover cards. If
you choose to pay by credit card, please include your credit
card number and expiration date. Any repair left unpaid or
unclaimed after 90 days will be considered abandoned and will
be disposed of accordingly.
Please note: non-warranty repair
is only available on electronics and model engines.
Electronics requiring inspection or repair should be shipped to
the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 or e-mail us at productsupport@
horizonhobby.com with any questions or concerns
regarding this product or warranty.
United Kingdom:
Electronics and engines requiring inspection or repair should
be shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Southern Way
Harlow
Essex CM18 7NS
United Kingdom
Please call +44 1279 641 097 or email us at sales@
horizonhobby.co.uk with any questions or concerns regarding
this product or warranty.
Instructions for Disposal
of WEEE by Users in the European Union
This product must not be disposed of with other waste.
Instead, it is the user’s responsibility to dispose of their waste
equipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment
at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human
health and the environment. For more information about where
you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal
service or where you purchased the product.
