Teac LEV24A121, User Manual

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TERMS AND CONDITIONS
v: D VD C ombo: J uly 2020
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
1. TE AC warrants that this product is free from defects in material and workmanship under normal domestic us e with reasonable c a re and skill.
M aintenanc e and cleaning (i. e. laser head) is not c overed by this warranty. The TE AC warranty only applies to TE AC products purchas ed
NE W from a TE AC Authoris ed R etailer in Australia. This warranty only applies to the original purc has er and c annot be transferred.
2. The benefits to the c onsumer given by this W arranty are in addition to other rights and remedies of the c ons umer under a law in relation to
goods or s ervic es to which the warranty relates, being the Australian C onsumer Law.
3. R efund or replac ement via your TE AC Authoris ed R etailer is available for a period of 14 days after purchas e for goods that have been
inspec ted and determined to have a major failure. R efund and exchange is not applic able for change of mind.
4.
S ubject to the terms herein, this warranty effectively c overs TE AC products, exc luding products purchas ed for c ommercial purposes , as
specified in the W arranty P eriods Table below from the date of purchas e.
TEAC PRODUCT
excluding commercial use products
SIZE (TV)
WARRANTY PERIOD
from date of purchase
WARRANTY SERVICE TYPE
D VD C O M BO TV*
19” to 40” 36 months Authorised S ervic e C entre S ervic e
5. *Applic able to TVs purchased from J uly 1st 2017.
C ontact customer c are on 1300 553 315 if you wis h to c onfirm the warranty terms of your TV.
Authoris ed S ervic e C entre S ervic e
The purchas er is required to send the product at their own expens e to the nearest TE AC Authoris ed S ervic e C entre for repair. In this event,
proof of purchas e is required to s upport a warranty c laim. After the repair, the product will be available for c ollection by or return to the
purchaser at a fee upon request. TE AC in-home s ervic e c an be made available at a fee upon request.
6.
A 12-month replac ement warranty is applic able to all Acc essories such as R emotes , P ower Adapters and C ables.
7.
TE AC will ensure to the best of its abilities that all required parts are made available for any required s ervic e/repair.
8. TE AC Australia P ty Ltd and its Authoris ed S ervic e C entres will us e their best endeavours to c omplete product repairs within a reasonable
period bas ed on available res ourc es and workload during the time when s ervic e is requested and performed.
9. R efurbis hed parts may be used to repair the product. In the c as e of a replac ement, the product may be replac ed, with a refurb ished unit of the
same type or, if one is unavailable, a similar refurbished model with equal or better features and specific ations.
10. P leas e be advis ed that if the product pres ented for repair is c apable of retaining user-generated data, the data may be lost during servicing.
C ustomers are strongly enc ouraged to bac k up all important information/data before s ending the product in for s ervic e/repair.
11.
S ervic e will be provided only during normal business hours and under s afety c onditions and circumstanc es. TE AC and its authoris ed servic e
agents c an refus e any repair if safety, in relation to OH&S, becomes a concern to its staff or authorised service agents’ personnel.
12.
The warranty is void and warranty claims may be refus ed, s ubject to the Australian C onsumer Law, if:
a) The product was not transported, installed, operated or maintained according to manufacturer instruction, or
b) The product was abused, damaged, tampered, altered or repaired by any unauthoris ed pers ons, or
c) P roduct failure is due to accidents during us e, installation or transit, power surges, us e of defective or inc ompatible external devic es, exposure
to abnormal c onditions such as exc essive temperatures or humidity, or entry of liquids, objec ts or creatures into the product, c ockroac h
infestations, or
d) The customer is unable to provide proof of purchas e of the product for verific ation, or
e) The s erial number of the product is missing or has been tampered with.
13.
W here any repairs or servic es required that are outside of the terms and c onditions of this W arranty are requested by the cus tomer, or where
a fault is determined to be outside of the terms and c onditions of the W arranty, the customer shall be charged for the c ost of the repair.
14. N o one is authoris ed to assume any liability on behalf of TE AC or impos e any obligation on it, in c onnection with the sale of any equipment
other than as stated in this warranty and outlined above.
15. TE AC and/or its Authoris ed S ervic e C entres res erve the right to inspect and verify whether the product is exhibiting a major failure as claimed
by c ustomers/retailers.
16. LC D dead pixel polic y, pleas e c ontact TE AC at support@ teac.c om. au for assistanc e.