Troubleshooting
Before consulting service personnel, chec
k
the following chart for
possible solutions.
PROBLEM
SOLUTION
TV will not turn on
Ɣ
Ma
k
e sure the power cord is plugged in.
Ɣ
The batteries in the remote control may be
Exhausted; replace
the batteries.
No picture, no sound
Ɣ
Chec
k
the cable between TV and antenna/
external AV
device.
Ɣ
Press the power button on the remote.
Ɣ
Press the SOURCE button the remote, then press the
“
Ÿ
/
ź
”button repeatedly to select the TV source.
Poor picture, sound OK
Ɣ
Chec
k
the cable between TV and antenna/
external AV
device.
Ɣ
Try another channel, the station may have broadcast
difficulties.
Ɣ
Adjust the brightness/contrast in the Video menu.
Chec
k
that the unit is set to PAL
Audio noise
Ɣ
Move any infrared equipment away from the TV.
Smart TV Portal is slow
Ɣ
Chec
k
your internet connection. Performance is dependent
on your internet speed and connectivity.
The TFT LED panel uses a panel consisting of sub pixels which requires sophisticated technology to
produce. However, there may be
a small number of
bright or dar
k
pixels on the screen. These pixels
will have no impact on the performance of the product.
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