Teac L Series, User Manual, Page: 70 / 72

Troubleshooting LG Account Issues
Troubleshooting Contents Issues
Troubleshooting Internet Browser Issues
If you can't complete this setting, refer to the router's user manual and the instructions provided by
your Internet provider. If you are still unable to establish your configuration, consult your router’s
manufacturer or your Internet service provider
Troubleshooting LG Account Issues
I’ve signed up for the membership on TV. Do I have to sign up again on the website
(www.lgappstv.com)?
You can use the website with the membership information that you used when signing up on TV.
You can use the website by logging in to the website with the ID and password you used when
signing up on TV, entering additional information and completing the email verification process.
I forgot my password. What should I do?
On the TV's login screen, select the FORGOT PASSWORD? button to go to the find password page.
Enter your email address on the find password page, and we'll send you a link to reset your password.
You can also reset your password in LG Account Reset Password on the website (www.lgappstv.com).
In some countries, access to the website (www.lgappstv.com) may be restricted.
Troubleshooting Contents Issues
If you experience any of the problems below while using the product, please check the following:
There may be no problem with the product.
I cannot see any content in HOME.
You may not be able to see the content if the service country setting has been changed. Change
to the service country you are going to use the service from in → →General→
Location →Services Country.
(Some models may not be supported.)
If you cannot see some apps, it may be because you deleted them. Please reinstall the
appropriate app.
If the app is deleted, you can download the app at Content Store and re-install it. Go to
Content Store to find and install the app you want.
The type of supported content differs by country.
The content offerings are subject to change or interruption by the service provider.
Troubleshooting Internet Browser Issues
If you experience any of the problems below while using the product, please check the following:
There may be no problem with the product.
Some parts of a particular website are not visible when I am using the Internet.
The Web Browser supports only HTML5 media and not Flash Plug-in.
The Web Browser does not support plug-in installation.
On the Web Browser, it may not be possible to play media files in formats other than
: JPEG/PNG/GIF
TROUBLESHOOTIN
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