TROUBLESHOOTING
If
you
experience
problems
with
this
Set
Top
Box
or
its
installation
,
please
read
the
relevant
sections of
this
and
this
Troubleshooting
section
carefully
.
User
Manual
Problem
Possible
cause
What
to
do
Standby
light
is
not
lit
Power
cable
is
unplugged
Check
the
AC
power
connection
Power
fuse
is
blown
Check
fuse
No
signal
or
channels
found
Aerial
is
disconnected
Aerial
is
damaged
/
misaligned
Check
aerial
connection
and
condition
Out
of
digital
signal
area
Check
with
dealer
Sound
but
no
picture
Tuned
to
digital
Teletext
channel
Retune
to
another
channel
Distorted
or
freezing
picture
Aerial
may
not
be
compatible
Check
aerial
Scrambled
channel
message
Channel
is
scrambled
Select
an
alternative
channel
Forgotten
channel
lock
password
Retune
channels
to
erase
channel
lock
Unit
is
turned
off
Plug
in
power
and
turn
unit
on
Remote
control
not
aimed
correctly
Aim
remote
control
at
the
unit
Obstructions
between
remote
control
and
front
panel
receiver
Remove
obstructions
Remote
control
batteries
are
incorrectly
inserted
Reinstall
batteries
according
to
correct
polarities
No
response
to
remote
control
Remote
control
batteries
are
flat
Replace
remote
control
batteries
Lost
channel
reception
after
moving
the
unit
to
another
room
The
aerial
feed
may
come
through
a
distribution
system
which
may
reduce
the
digital
signal
now
received
by
the
receiver
Try
a
direct
feed
from
the
antenna
'Bad disc' is displayed
Ensure
the
disc
is
not
warped
,
damaged
,
stained
or
deformed
.
Ensure
the
disc
format
is
compatible
with
the
player
.
Please
check
whether
you
have
tried
to
play
a
software
CD
,
If
so
,
please
restart
the
player
.
'No disc' is displayed
Ensure
that
you
have
inserted
the
disc
correctly
with
the
right
side
up
.
Ensure
the
disc
is
not
distorted
,
stained
or
scratched
.
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