background image

Polycom

®

 VVX

®

  Series  

Expansion Module Administrator Guide

166015/6-15/9072

4

Depending on the user’s role and use of the EM’s, the following configurations are available: 

Standard Configuration

The standard configuration will automatically assign keys to your phone and EM(s) in the following order:

 

Line Keys (includes Primary line, Shared Call Appearances (SCAs), & Secondary Directory Numbers (SDNs)

 

Status Connect (SC) Monitored Users  

 

Speed Dial/Favorites (Directory)

Note: Please visit the 

managed

IP Hosted support site at http://support.tdsmanagedip.com to learn more 

about monitoring users via the Status Connect feature.

For example, if you have 4 line keys on your VVX500 phone, 35 Status Connect Monitored Users, and 50 Speed 
Dial entries, the following configuration will appear on your phone and EM:

Line keys 1 – 4 

VVX500, keys 1 – 4

SC Monitored Users 1 – 8 

VVX500, keys 5 – 12

SC Monitored Users 9 – 35 

EM (1), page 1, keys 1 – 27

Speed Dial (1) 

EM (1), page 1, key 28

Speed Dial (2 – 29) 

EM (1), page 2, keys 1 – 28

Speed Dial (30 – 50) 

EM (1), page 3, keys 1 – 21

Note: With the standard configuration, all functions are assigned to consecutive keys. Unassigned keys 
always appear at the end of your key configuration. The standard configuration is the default, which  
means no web portal changes are required. 

Custom Configuration 1 – Mini-console with 1 EM

This configuration is ideal for an answering position (“mini-console”) with only one EM that uses Status Connect 
to monitor other users.

With this custom configuration, only line keys will appear on the VVX phone. Status Connect keys (up to 50) 
will appear on pages 1-2 of the EM, with Speed Dial Favorites appearing on additional keys. Although this 
configuration is primarily targeted for a single EM, additional EM’s may be used to provide access to more 
Speed Dial Favorites. See the Appendix - 

Custom Configuration 1

, for specific key assignments.

Summary of Contents for Polycom VVX410

Page 1: ...Polycom VVX Series Expansion Module Administrator Guide 166015 6 15 9072 1 Table of Contents Overview 2 Configurations 4 Power Requirements 6 Appendix 7 Additional Support 8...

Page 2: ...X410 it may also be used with the VVX500 and VVX600 touch screen phones Each EM has 28 keys with LED Indicators and 3 Page Keys under the display allowing you to add up to 84 additional Function keys...

Page 3: ...ifferent page on the display and to view additional lines LED Indicators Light up to indicate page status Fast Flashing Green Incoming call on a page not currently displayed When you press the page ke...

Page 4: ...C Monitored Users 1 8 VVX500 keys 5 12 SC Monitored Users 9 35 EM 1 page 1 keys 1 27 Speed Dial 1 EM 1 page 1 key 28 Speed Dial 2 29 EM 1 page 2 keys 1 28 Speed Dial 30 50 EM 1 page 3 keys 1 21 Note W...

Page 5: ...answering position monitoring more than 28 Status Connect users to toggle between pages one and two of the first EM By selecting page 1 of both EM 1 and EM 2 all Status Connect users are visible with...

Page 6: ...SB port 6 Power Requirements for VVX Expansion Modules Due to the additional power required for Expansion Module s the Power over Ethernet PoE that powers your phone may not be sufficient to power mul...

Page 7: ...Fav 51 122 Fav 38 136 Fav 52 123 Fav 40 137 Fav 53 124 Fav 41 138 Fav 54 125 Fav 42 139 Fav 55 126 Fav 42 140 Fav 56 141 Fav 57 155 Fav 71 142 Fav 58 156 Fav 72 143 Fav 59 157 Fav 73 144 Fav 60 158 F...

Page 8: ...38 Fav 54 125 Fav 42 139 Fav 55 126 Fav 42 140 Fav 56 141 Fav 57 155 Fav 71 142 Fav 58 156 Fav 72 143 Fav 59 157 Fav 73 144 Fav 60 158 Fav 74 145 Fav 61 159 Fav 75 146 Fav 62 160 Fav 76 147 Fav 63 161...

Reviews: