15
Recall by trace #
This only recalls the transaction connected to the trace # in the open batch .
a)
Enter the
trace number
that you want to recall and tap
OK
. Go to step 4 .
Recall by amount
This recalls any transaction for the entered dollar amount in the open batch .
a)
Enter the
dollar amount
and tap
OK
. Go to step 3 .
Recall by account #
This recalls any transaction for the entered card account number in the open batch .
a)
Swipe
or
Manually enter
the card . Go to step 3 .
Recall by invoice #
This recalls the transaction for the entered invoice number .
a)
Enter the invoice number that you want to recall and tap
OK
. Go to step 4 .
3.
If there are multiple transactions, scroll to the desired one and tap
OK
.
4.
Select
Void
to cancel the transaction . Tap
cancel
to leave this screen without
making a selection .
Phone or mail purchase
These instructions are used for purchases where the card is
not
present . If the card is present
at purchase, see
Credit card
purchase
. If you use the incorrect purchase transaction you
could incur extra charges .
1.
Tap the
Home
icon
Phone / Mail Purchase .
If you have both Phone Orders and Mail Orders enabled, you will have the option to
select which one you want to use:
PHONE
or
.
2.
Enter the
invoice number
(if enabled) .
3.
Enter the
dollar amount
and press
OK
.
4.
Enter the
account number
and press
OK
.
5.
Enter the
expiry date
and press
OK
.
6.
If this is a phone order, enter the
CVD
and press
OK
.
7.
Enter customer’s
house number
and press
OK
(if enabled) .
8.
Enter the customer’s
postal code
and press
OK
(if enabled) .
•
There are risks performing transactions when the credit card is not present. Ensure
that you perform all of the available security checks for phone / mail purchases.
•
These transactions can be password protected.
Summary of Contents for TD Generation Portal 2 with PINpad
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