TD Desk 5000 Pre-Authorizations Manual Download Page 9

Page: 9 / 10

Contact Information

Please call the TD Merchant Solutions Help Desk at

1-800-363-1163

. We would be happy to answer any questions

you may have.

Authorization:

24 hours a day, seven days a week

Terminal Inquiries:

24 hours a day, seven days a week

General Merchant Inquiries:

Monday – Friday, 8 a.m. – 8 p.m. ET

Printer / Stationery Supplies:

Monday – Friday, 8 a.m. – 5 p.m. ET

Documentation Portal

This guide covers the most commonly used information in order to get you started. Your terminal has more

features and functionality to explore on our documentation portal which you can find at

Summary of Contents for Desk 5000

Page 1: ...TD Desk 5000 and TD Move 5000 Pre authorizations Guide For the TD Desk 5000 TD Move 5000...

Page 2: ...purpose without the written permission of an authorized representative of The Toronto Dominion Bank NOTICE The Toronto Dominion Bank reserves the right to make changes to specifications at any time a...

Page 3: ...1 Financial Transactions 1 Pre authorization icons 1 Open a pre authorization 1 Close a pre authorization 2 Reporting 3 Business day reports 3 Open Pre Auth report 3 Customizing the day close report...

Page 4: ...ii...

Page 5: ...edit card and then place a hold on it 1 Tap the Pre Auth icon 2 Enter the amount and press OK 3 Confirm the amount Cancel or Enter Tap a The customer taps their contactless enabled credit card on the...

Page 6: ...sactions are displayed use the arrow keys on the screen to scroll to the desired one and press OK 4 Confirm this selection Yes or No 5 Confirm the sale amount Accept or Change If you select change ent...

Page 7: ...horizaitons completing pre authorizations and accessing the the Open Pre Auth Report change the number of days that a pre authorizaiton can remain open befor eit must be closed default is 5 days Troub...

Page 8: ...4...

Page 9: ...ies 24 hours a day seven days a week General Merchant Inquiries Monday Friday 8 a m 8 p m ET Printer Stationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This guide covers the most co...

Page 10: ...0421...