• Maintaining a connection between your Smartwatch and
phone.
• File transfer between your Smartwatch and phone.
• Disconnection, device scanning, and re-connection.
Vibration does not work.
• Charge and confirm that the battery works.
• Make sure the connection between your Smartwatch and
phone is not interrupted.
Smartwatch vibrates unexpectedly.
• Check whether you have a call or notification.
• Make sure your Smartwatch is not too far away from your
phone.
Your Smartwatch does not respond.
Long press the
Power
key for 8 seconds and select RESTART to
restart Smartwatch.
Factory reset
If the instructions above fail to solve the problem, try to reset
your Smartwatch.
In application MOVETIME Smartwatch, touch
, then touch
Watch\Settings\Factory Reset to reset your app and watch.
In watch interface, swipe left to main menu and then touch
Setting\Factory reset to reset your watch.
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