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TCL HH42NK User Manual Download Page 24

22

3)  Make sure 192.168.1.1 is entered correctly in the web browser.

What.should.I.do.if.I.can’t.access.the.internet?

1)  Make sure your SIM is a 2G, 3G or 4G SIM.

-If no SIM is detected, power off your Cat4 Router, reinsert the SIM, and 

try again.
-If no network is available, move the device to a an area with a better 

signal (try placing it near a window) and try again.

2)  Make sure 192.168.1.1 is entered correctly in the web browser and click 

Enter.

3)  Reboot your Cat4 Router and try again.
4)  If MAC address filtering is enabled, make sure your device MAC address is 

on the approved list.

5)  If Parental Control is enabled, make sure your device name and MAC 

address is not under parental control.

What.should.I.do.if.I.experience.any.issue.with.the.device?

1)  Restart the device.
2)  Reset the device to its factory settings.
3)  Contact your service provider.

What.should.I.do.if.I.forget.the.Wi-Fi.key?

1)  Log in the web configuration page (192.168.1.1 as default). Go to 

Wireless

 > 

Wi-Fi

 > 

WiFi.Password

. Click “ ” to obtain the current Wi-Fi 

Key.

2)  Reset the device to factory default settings. Use a paper clip or a blunt pin 

to gently press the reset button for 3 seconds. The Wi-Fi key will be reset 

to the default password, which can be found on the bottom label of the 

device. During the reset, all LEDs will turn on, then off, and finally turn on 

again once the reset is completed.

Which.operating.system.does.the.device.support?

The device supports the following operating systems: Windows 7/8/10.

How.can.I.connect.Cat4.Router.via.Wi-Fi?.

Open your Wireless Network Connection list. 
Follow these steps to select the device SSID:

Summary of Contents for HH42NK

Page 1: ...User Manual ...

Page 2: ...external antennae 8 2 4 How to connect in Wi Fi mode 9 3 Configuring your Cat4 Router 10 3 1 Configure your Cat4 Router via application 10 3 2 Configure your Cat4 Router via Web page 11 4 Web UI status bar page 12 4 1 Status bar icons 12 5 Web UI menu bar 12 5 1 Status 12 5 2 Network 13 5 3 Wireless 14 5 4 Network Advanced 15 5 5 SMS 16 5 6 Voice 17 5 7 Features 17 5 8 Management 19 5 9 Setup wiza...

Page 3: ...ny medical device such as a pacemaker a hearing aid or an insulin pump etc Do not let children use the device and or play with the device and accessories without supervision If your device is a unibody device the back cover is not removable If you disassemble your device the warranty will not apply Always handle your device with care and keep it in a clean and dust free place Do not allow your dev...

Page 4: ...uipment and office equipment use Due to different applicable electrical specifications an adapter you purchased in one jurisdiction may not work in another jurisdiction They should be used for this purpose only Radio waves THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Your device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to ra...

Page 5: ... energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to cor...

Page 6: ...ad band Band 1 2 4 5 8 or LTE in hexa band Band 2 3 4 5 7 8 12 13 17 28 66 Disclaimer There may be certain differences between the user manual description and the device s operation depending on the software release of your device or specific carrier services TCL Communication Ltd shall not be held legally responsible for such differences if any nor for their potential consequences which responsib...

Page 7: ...hernet cable Wi Fi enabled devices PCs smartphones tablets gaming devices etc can access the internet by connecting to the Cat4 Router To get the best signal the ideal place for your device will be near a window Try a few different locations until you find the one with the best signal 1 1 System requirements This Cat4 Router is compatible with Wi Fi devices which support 2 4GHz 802 11 b g n and ha...

Page 8: ...hold the reset button for 3 seconds All LEDs will turn on then off and finally turn on again once the reset is completed You can also reset the device via the Web UI LED description Icon Description Solid blue The device is powered on Off The device is powered off Solid blue Signal strength ranges from 1 3 bars with 3 being the strongest Off No service No signal No SIM Invalid SIM Solid blue Wi Fi...

Page 9: ... slot cover 2 Insert the SIM card into the SIM slot 3 Close the SIM card slot cover Do not remove the SIM when your Cat4 Router is in use Doing so will affect the performance of your device and data stored on the SIM may be lost 2 2 Connect the power adapter Follow the illustration below to plug in the power adapter ...

Page 10: ...antennae In areas with poor signal reception connect external antennae to the two ports labelled LTE to improve signal reception Warning Before installing the external antennae ensure that your Cat4 Router is powered off and disconnected from the power outlet The external antennae must be installed by a qualified technician Use antennae supplied by device manufacturer only ...

Page 11: ... Fi on your Cat4 Router When the Wi Fi indicator is solid blue Wi Fi is enabled Step 2 Recording the SSID and Wi Fi Key The default SSID and Wi Fi key are printed on the device label situated on the underside of your Cat4 Router To prevent unauthorised parties from accessing your Wi Fi network it is recommended that you change the SSID and Wi Fi key from time to time For more information please re...

Page 12: ...through WPS Your client must support WPS Ensure that Wi Fi is enabled on the client and enable WPS 1 Open the WPS page on your Web User Interface Go to Wireless WPS 2 Open the WPS Function switch and click Apply 3 Press and hold the WPS button for 3 seconds The Wi Fi LED will begin to flash blue 4 Your device should then connect automatically 3 Configuring your Cat4 Router There are two ways to co...

Page 13: ... page Note The Alcatel Wi Fi Link app and website share the same password Default password is admin IOS Android 3 2 Configure your Cat4 Router via Web page The Web User Interface is compatible with the following browsers Mozilla Firefox Internet Explorer 9 0 or later Google Chrome 3 2 1 How to log in to the Home page 1 Open your web browser 2 Input http 192 168 1 1 into the address bar and press e...

Page 14: ...m no signal to excellent Network technology 2G 3G or 4G will be displayed depending on the network available No service will be displayed when there is no network available Connection status disconnected connected SMS New message Unread message s in inbox SMS box is full 5 Web UI menu bar 5 1 Status 5 1 1 Status Status allows you to view your device information including internet 4G Router Wi Fi P...

Page 15: ... Protocol IP host The IP address and related configuration settings such as subnet mask and default gateway are all automatically assigned Select Dynamic IP and click Apply Static IP Access the internet using a fixed IP address subnet mask gateway IP address and Primary DNS server These should all be provided by your network service provider 5 2 2 Mobile Connection Here you can set the package flo...

Page 16: ...ble to detect the SSID by scanning To use this network you can only manually add the SSID name Security You can choose the security mode available options are WPA PSK WPA2 PSK WPA2 PSK WPA PSK or None WiFi Password You can view or set your Wi Fi key here Wireless Protocol You can select from the available options via the drop down menu This is set to Auto by default Channel Bandwidth You can selec...

Page 17: ...connection mode to PPPoE Dynamic IP or static IP PPPoE PPPoE stands for Point to Point Protocol over Ethernet This is a network protocol that is mainly used for DSL services whereby individual users connect to a modem using an Ethernet connection Enter the username and password provided by your network service provider and click Apply Dynamic IP IPv6 uses two address autoconfiguration protocols na...

Page 18: ...e parental control device list will only be able to access the internet within a regulated time 5 4 5 VPN Client The internet based virtual private network VPN creates a secure network through a less secure network transmission such as the internet You can perform basic configurations and click Apply to enable the VPN function 5 5 SMS 5 5 1 SMS Inbox Lists the messages received Outbox Lists the me...

Page 19: ...ck the box in the far right column for the message s that you wish to delete 3 Click Delete How to delete all SMS 1 Left click at the top of the column to select all 2 Click Delete 5 6 Voice 5 6 1 Phone Settings Here you can set the voice mode and caller id mode 5 6 2 VoIP Here you can configure SIP Server and SIP Account information 5 7 Features 5 7 1 ALG You can enable ALG for the corresponding ...

Page 20: ...nter the IP address of the internal computer that you want to nominate as the DMZ host 5 7 4 MAC Filtering By default any device connected to your Cat4 Router is allowed to access the internet You can use the MAC filter to block specific devices from accessing the internet Disable All connected devices can access the internet Whitelist Only devices with a MAC address added to this list can access ...

Page 21: ... attack method widely used by hackers at present It monopolizes network resources and prevents other hosts from accessing normally which results in downtime or network paralysis You can enable the following two methods to prevent DDoS attacks 1 Enable SYN flood protection 2 Drop invalid packets 5 8 Management 5 8 1 SNTP SNTP can automatically synchronize the computer time with the internet you can...

Page 22: ...You can also click Clear to clear the current traffic data 5 8 6 TR069 TR 069 Technical Report 069 is a technical specification that defines an application layer protocol for remote management of end user devices Click to enable Inform enter Inform interval ACS URL ACS username and ACS password Click Apply when finished 5 8 7 Change Password Enter your current password and confirm a new password Y...

Page 23: ...ange the SSID and Wi Fi key 4 On the final page you can set up your Wi Fi security and change the Wi Fi key 6 Q A How can I access the Home page 1 Open the web browser 2 Enter http 192 168 1 1 in the address bar 3 Once the Cat4 Router home page is displayed enter the login Username and password are admin 4 Click Login What should I do if I can t log in to the web management page 1 Make sure the po...

Page 24: ...I do if I experience any issue with the device 1 Restart the device 2 Reset the device to its factory settings 3 Contact your service provider What should I do if I forget the Wi Fi key 1 Log in the web configuration page 192 168 1 1 as default Go to Wireless Wi Fi WiFi Password Click to obtain the current Wi Fi Key 2 Reset the device to factory default settings Use a paper clip or a blunt pin to ...

Page 25: ...erly Why does the SSID not appear in the wireless network list Follow the steps below to make sure the device is set up correctly 1 Check the device to see if the Wi Fi indicator is on or off 2 Refresh the network list on your computer For Windows 1 Click the Refresh Network icon on the right top corner of the Wireless Network Connection screen 2 Right click Wireless Network Connection 3 Click Ope...

Page 26: ...de Setting Network Mode 3 Select 4G preferred How can I disconnect from the 2G 3G or 4G network 1 Log in to the Home page refer to How can I access the Home page 2 Go to Network Mobile Connection Mobile Connection Mobile Data 3 Disable Mobile Data How can I find more information about Wi Fi setup 1 Log in to the Home page refer to How can I access the Home page 2 Go to Wireless WiFi How can I chec...

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