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Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

No picture, no sound

1.  Check if the fuse or circuit breaker is working.

2.  Plug another electrical device into the outlet to make 
     sure it is working or turned on.
3.  Power plug is in a bad contact with the outlet. 
4.  Check the signal source.

No colour

1. Change the colour system.

2. Adjust the saturation.
3. Try another channel. Black-white program may be 
     received.

Remote control does not work

1. Change the batteries.

2. Batteries are not installed correctly. 
3. Main power is not connected.

No picture, normal sound

1. Adjust the brightness and contrast.

2. Broadcasting failure may happen.

Normal picture, no sound

1. Press the 

 button to increase volume.

2. Volume is set to mute, press the 

 button to 

  restore sound. 
3. Change the sound system.
4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 
daylight lamps and hair driers. Adjust the antenna to 
minimize the interference. 

Snowy dots and interference

If the antenna is located in the fringe area of a television 
signal where the signal is weak, the picture may be 
marred by dots. When the signal is extremely weak, it 
may be necessary to install a special antenna to improve 

the reception.

1. Adjust the position and orientation of the indoor/ 

  outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may  
 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 
other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is reflected from 

tall buildings, hills, or other objects. Changing the 
direction 
or position of the antenna may improve the reception.

Radio frequency interference

This interference produces moving ripples or diagonal 
streaks, and in some case, loss of contrast in the picture. 
Find out and remove the radio interference source.

*To bring you better visual experience, please remove 

all labels, if any, from TV front panel and screen before 

use.

*Figures and illustrations in this User Manual are 

provided for reference only and may differ from actual 

product appearance. Product design and specifications 

may be changed without notice.

Summary of Contents for C635 Series

Page 1: ...unt a free TCL account and a reliable broadband internet connection are required Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appear...

Page 2: ...ion 11 Chapter 4 Using More of Your TV Installing Channels 12 Using Subtitles 12 Turning On Off Subtitles 12 Enabling Subtitle Languages on Digital TV Channels 12 Selecting a Subtitle Type on Digital...

Page 3: ...ce by yourself Refer all servicing to qualified personnel Do not touch the screen surface with fingers as this may scratch or mar the TV screen Do not impact the TV screen with hard pressure as this m...

Page 4: ...nt button If you skip remote pairing you will be prompted to pair the remote with the TV again when you use the Google Assistant button for the first time TV Buttons Power button If the batteries in y...

Page 5: ...ed to connect a range of equipment including video recorders camcorders decoders satellite receivers DVD players or games consoles The VIDEO IN socket provides composite video connection ANTENNA IN so...

Page 6: ...or selection To return to the previous menu or quit an app To access the Google TV homepage To access Electronic Program Guide only available for digital channels To select input source To control the...

Page 7: ...cover as illustrated 2 Insert two AAA batteries according to the polarities marked on the battery case 3 Replace the back cover as illustrated Connections and Setup CAUTION Risk of fire or explosion i...

Page 8: ...TV to the wired or wireless network The connection method may be different depending on your actual network configuration If you have any questions about your home network please refer to your ISP Int...

Page 9: ...cable is connected to the television please only connect the power cable to the mains socket Your TV set should only be connected to an AC supply It must not be connected to a DC supply If the plug i...

Page 10: ...ed to be purchased seperately For details please consult TCL Customer Service or your place of purchase WARNING Configure the network settings before using Google TV applications Slow responses and or...

Page 11: ...ess to return to the previous menu 3 Press Up Down to select the desired item and press OK to enter the corresponding submenu 4 In submenus press Up Down to select menu options then press OK to enter...

Page 12: ...is function allows you to turn on your TV from standby mode via a network To use this function please make Installing Channels This section describes how to search and store channels automatically Thi...

Page 13: ...gs Picture Advanced Settings Motion and press OK to enter 2 Select the 120HZ DLG option and press OK to toggle between on and off 3 Press to return to the previous menu Notes 120Hz DLG is only availab...

Page 14: ...m or the drive may be damaged MagiConnect MagiConnect formerly named T Cast lets you enjoy plenty of videos rich of applications and share great 1 Press on the remote control select Settings Remotes A...

Page 15: ...a thing with freeview Find out what s on now next or over the next 7 days with the easy to use TV guide Looking for your favourite show Use Search for quick access to all your favourite on demand fro...

Page 16: ...aired with your TV Check if the language setting is correct Check if Google server is available and stable 1 Fail to link to the network Check if your TV is connected with the network Reboot your TV C...

Page 17: ...n the fringe area of a television signal where the signal is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to improve the re...

Page 18: ...vices either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement...

Page 19: ...ective owners Freeview uses HbbTV technology which combines broadcast and broadband Internet connection is required Data usage charges and conditions apply For DTS patents see http patents dts com Man...

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