TCL Alto TS813, Quick Start Manual

Page: 19 / 24

SOUNDBAR NOT TURNING ON (NO POWER)
•
ENSURE SOUNDBAR IS PROPERLY
CONNECTED TO THE OUTLET.
•
ENSURE SOUNDBAR HAS BEEN TESTED TO
A DIFFERENT OUTLET OR TEST THE SAME
OUTLET WITH ANOTHER DEVICE (TO
CONFIRM IF IT’S PRODUCING POWER.)
•
ENSURE SOUNDBAR’S POWER CORD DOES
NOT HAVE SIGNS OF DAMAGE.
•
COMPLETE POWER CYCLE THE SOUNDBAR
(UNPLUG FOR 15-30 SECONDS AND
RECONNECT)
•
IF ISSUE PERSISTS, PROCEED WITH
ESCALATION IF STILL IN-WARRANTY.