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Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

No picture, no sound

1.  Check if the fuse or circuit breaker is working.

2.  Plug another electrical device into the outlet to make 

     sure it is working or turned on.

3.  Power plug is in a bad contact with the outlet. 

4.  Check the signal source.

No colour

1. Change the colour system.

2. Adjust the saturation.

3. Try another channel. Black-white program may be 

     received.

Remote control does not work

1. Change the batteries.

2. Batteries are not installed correctly. 

3. Main power is not connected.

No picture, normal sound

1. Adjust the brightness and contrast.

2. Broadcasting failure may happen.

Normal picture, no sound

1. Press the 

 button to increase volume.

2. Volume is set to mute, press the   button to 

  restore sound. 

3. Change the sound system.

4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 

daylight lamps and hair driers. Adjust the antenna to 

minimize the interference. 

Snowy dots and interference

If the antenna is located in the fringe area of a television 

signal where the signal is weak, the picture may be 

marred by dots. When the signal is extremely weak, it 

may be necessary to install a special antenna to improve 

the reception.

1. Adjust the position and orientation of the indoor/ 

  outdoor antenna.

2. Check the connection of antenna.

3. Fine tune the channel.

4. Try another channel. Broadcasting failure may  

 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 

other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is reflected from 

tall buildings, hills, or other objects. Changing the 

direction 

or position of the antenna may improve the reception.

Radio frequency interference

This interference produces moving ripples or diagonal 

streaks, and in some case, loss of contrast in the picture. 

Find out and remove the radio interference source.

*To bring you better visual experience, please remove 

all labels, if any, from TV front panel and screen before 

use.

*Figures and illustrations in this User Manual are 

provided for reference only and may differ from actual 

product appearance. Product design and specifications 

may be changed without notice.

Summary of Contents for 50C645

Page 1: ...unt a free TCL account and a reliable broadband internet connection are required Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appear...

Page 2: ...title Type on Digital TV Channels 11 Using EPG Electronic Program Guide 11 Freeview 11 HbbTV 11 HbbTV Access 11 HbbTV Deactivation 11 Chapter 4 Using More of Your TV Accessing Google TV Homepage 12 Ac...

Page 3: ...ce by yourself Refer all servicing to qualified personnel Do not touch the screen surface with fingers as this may scratch or mar the TV screen Do not impact the TV screen with hard pressure as this m...

Page 4: ...sed to connect a range of equipment including video recorders camcorders decoders satellite receivers DVD players or games consoles The VIDEO IN socket provides composite video connection ANTENNA IN s...

Page 5: ...the usual ways to connect your TV to the wired or wireless network The connection method may be different depending on your actual network configuration If you have any questions about your home netw...

Page 6: ...ight OK To confirm an entry or selection To return to the previous menu or quit an app To access the Google TV homepage To access Electronic Program Guide only available for digital channels To select...

Page 7: ...n using batteries Only use the battery types specified Make sure you use the correct polarity Do not mix new and used batteries Do not use rechargeable batteries Do not expose batteries to excessive h...

Page 8: ...ation about how to use the multi function menu please refer to the figure below Press to move the highlight to the next function selection Press and hold the button for more than 2 seconds to confirm...

Page 9: ...the network and more During each step either make a choice or skip the step If you skip a step you can perform the setup later from the Settings menu Notes It s recommended to select Set up Google TV...

Page 10: ...nnels Using the Up Down buttons press the Up Down buttons on the remote control to scroll through the channels Using the OK button press the OK button to display the freeview bar and press Left Right...

Page 11: ...vate it 3 Press to return to the previous menu Enabling Subtitle Languages on Digital TV Channels 1 Press on the remote control select Settings Channels Inputs Channels Subtitle Digital Subtitle Langu...

Page 12: ...functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV The Accessing Google TV Homepage Allows you to enjoy the enterta...

Page 13: ...with Bluetooth audio streaming If you face interruptions in audio reception you should restart your Bluetooth device to find frequency with less interferences and if you continue to face issues you s...

Page 14: ...n the built in MIC switch to off if you are not going to use it Standby power consumption will increase because the built in MIC is always listening when the Google Assistant or voice control with the...

Page 15: ...board first 5 In recording the PVR mini panel will also show on the screen to indicate the recording progress 6 To watch the recorded program exit PVR mode first Press on the remote control select Set...

Page 16: ...limitations of the system the file format is not supported the file is damaged or the file cannot be decoded Do not disconnect the USB drive when the system is reading a file or transmitting data oth...

Page 17: ...the language setting is correct Check if Google server is available and stable 1 Fail to link to the network Check if your TV is connected with the network Reboot your TV Consult your Internet service...

Page 18: ...n the fringe area of a television signal where the signal is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to improve the re...

Page 19: ...vices either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement...

Page 20: ...rs Freeview uses HbbTV technology which combines broadcast and broadband Internet connection is required Data usage charges and conditions apply For DTS patents see http patents dts com Manufactured u...

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