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TCL North America Limited Warranty

What your warranty does not cover

   

A Unit sold in “As-Is”, “Used”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished”, condition or 

    with faults.

    Damage caused by transportation or handling, including damage during shipment from a Retailer 

    (please contact your Retailer for assistance). 

    Extended Service Plans purchased from Retailers. Please contact your Retailer for assistance.

    Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your Unit. Any 

    additional information should be obtained from your Authorized Dealer).

    Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, 

    connection of house wiring or plumbing, or to correct unauthorized repairs.

    Installation and related adjustments, or damage resulting from installation.

    Damage resulting from non-approved installation or repair methods. 

    Failure of the Product to perform due to signal reception problems not caused by your Unit, or due to power 

    failures or interruptions, or inadequate electrical service.

    Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty 

    installation, inadequate electrical wiring, or power line surges.

    Damage caused by operating the Product in a corrosive or wet atmosphere.

    Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to 

    certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video 

    games, or certain broadcast networks).

    Units that have original factory serial numbers that are unreadable or missing, or that have been changed, 

    defaced, or altered in any manner.

    Batteries.

    A television that has been modified or incorporated into other Products, or that has had the serial number 

    removed or altered.

    Use of accessories or components that are not compatible with this Product.

    A Unit purchased or serviced outside of the United States.

    Costs of shipping the Unit to the Authorized TCL Service Center or TCL-designated address. TCL will pay for 

    return shipping to the customer to a United States address only.

    Acts of nature or God (as illustrative examples and for the avoidance of doubt, such acts of nature or God 

    include but are not limited to damage caused by earthquakes, fires, lightning, or flood whether caused by 

    nature or humans).

    Special, incidental, or consequential damages.

    

    THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL 

OR VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC. DBA TCL NORTH AMERICA, 

ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE OR MODIFY THE 

SCOPE OF THIS WARRANTY. 

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE 

CONSUMER. TTE TECHNOLOGY, INC. DBA TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, 

INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING 

OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER 

OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. 

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE 

APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO 

CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW THE MOST CURRENT VERSION.

 

LIMITATION OF WARRANTY

How State Law relates to this warranty

Some states may not allow the exclusion or limitation of incidental or consequential damages, or limitations 

on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

If you purchased your Unit outside the United States or seek warranty coverage 
outside the United States: 

This warranty does not apply. Contact your dealer for warranty information.

Service calls which do not involve defective materials or workmanship are not 

covered by this limited warranty. Costs of such service calls are the sole 

responsibility of the purchaser.

Summary of Contents for 3 Series

Page 1: ...L Corporation and under license to TCL North America Other brand and product names are the trademarks or registered trademarks of their respective owners To enjoy all smart features and services on your TCL Google TV a free Google account a free TCL account and a reliable broadband internet connection are required User Guide SIMPLY SMART For United States English ...

Page 2: ...channels Watching connected devices Adjusting volume Using the power button on your TV Accessing TV homepage Using TV settings menu Adjusting your TV Channels Inputs Display Sound System Settings Other information Password in Parental Control Troubleshooting Broadcasting Operating Environment Battery Caution Disposal Information Electronics Packaging Recycling Information Legal Statement TCL North...

Page 3: ...rical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper grounding and in particular specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical Important This television is a table model and is designed to sit on a firm flat surface Do not place the TV on soft carpeting or on...

Page 4: ...near the apparatus 14 Unplug this apparatus during lightning storms or when unused for long periods of time 15 Only use attachments accessories specified by the manufacturer 16 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid any injury 17 Refer all servi...

Page 5: ... information with respect to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode See following example ANTENNA LEAD IN WIRE GROUND CLAMP ANTENNA DISCHARGE UNIT NEC SECTION 810 20 GROUND CLAMPS GR...

Page 6: ... sides Do not stack objects on the TV If you place the TV on a stand make sure you allow adequate ventilation If you connect an audio receiver or amplifier to the TV place it on the top shelf so the heated air will not overheat the TV Avoid audio interference Position cables properly insert each cable firmly into the designated jack Route all cables down one side of the back of the TV instead of s...

Page 7: ...e the receiving antenna Increase the separation between the equipment and receiver is connected Consult the dealer or an experienced radio TV technician for help This Class B digital apparatus complies with Canadian ICES 003 3 series include models S356 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interf...

Page 8: ...end that at least two people unbox the TV Be sure to check all the foam packaging as the stands from some TV s are stored in the foam for protection children Do not use packaging bags in cribs beds carriages or playpens What s in the box TCL TV TV stands 2 x AAA batteries for remote 4 x Stand screws ST4X20mm TV remote ...

Page 9: ...wall Caution Your wall mount must be able to bear a minimum of five times the TVs net weight to avoid damage Note The wall mount bracket and the screws are not included Warning This product should only be mounted by a professional installer Warning Never install or mount this product to the ceiling with the screen side facing down Installing or mounting this product to the ceiling or the underside...

Page 10: ...e your TV on a soft cushioned surface B Put the column of the stands into the TV align the stands with the screw holes located on the TV Secure the stands to the TV with four 4 screws Note Make sure the installation direction of the stand is the same as illustrated A B ...

Page 11: ...er to your Internet service provider Wired connection Wireless connection Router ETHERNET port Wireless router Network settings 1 Press on the remote control to display the TV homepage 2 Press on the remote control select Settings and press OK to enter the Settings menu 3 Select Network Internet press OK to enter the submenu and follow the on screen guidance to set up your network ...

Page 12: ...ins powered on but with low energy consumption 3 To completely turn the TV off unplug the power cord from the wall outlet Initial setup The first time you switch the TV on the Welcome screen appears which guides you through the initial setup process Follow the on screen instructions to finish the initial setup process including selecting the language connecting to the network and more During each ...

Page 13: ...ol to mute the sound Using the power button on your TV In addition to using the remote control to control your TV you can also use the button on your TV You can turn on the TV from standby mode by pressing the button on your TV While the TV is on the multi function menu appears by pressing the button on your TV For more information on how to use the multi function menu please refer to the figure b...

Page 14: ...ontent provider an application s updates or the application itself may be discontinued Depending on your country s regulations some applications may have limited service or not be supported Changes in application content may be made without prior notice by the service provider 1 Press on the remote control to display the TV homepage 2 Press the Up Down Left Right button and OK to enter the desired...

Page 15: ...turn to the homepage General settings Channels Inputs Adjust the channel settings scan for channels and adjust input settings Display Sound Network Internet Configure the Wi Fi and internet settings The network status is also displayed Accounts Sign In Sign in your Google account to make the most of your TV Privacy Adjust your privacy settings Apps View the list of recently opened apps all install...

Page 16: ... confirm Scan Automatically Press the Up Down button to select Scan Automatically and press OK to enter Select the tuner mode and channel type you wanted then press the Down button to select Search and press OK to start scanning channels Manually Scan Scan channels manually by entering parameters such as channel number or frequency Channel Organizer After the automatic search channels are arranged...

Page 17: ...utton to set the preferred brightness Color Saturation Adjust the color saturation level of the picture Press the Left Right button to set the preferred color saturation Advanced Settings Adjust more picture options Brightness Settings Adjust settings such as Contrast Brightness and Black level Color Adjust settings such as Color saturation Temperature and Tint Clarity Adjust settings such as Shar...

Page 18: ...elay Adjust the delay time between audio and video tracks Advanced Settings Adjust more sound options Audio Only Mode TV screen again Balance Adjust the volume of the left and right speakers Auto Volume Control Equalize audio for a more relaxed experience Digital Audio Out Select the audio format for the audio system connected with HDMI or optical digital cable Dolby Atmos ...

Page 19: ...the time zone and choose to use 24 hour format Language Select a menu language The selected menu language will also be set as the voice recognition language Keyboard Configure the settings of the on screen keyboard You can set language and check the version and user agreements of the current keyboard You can also add new virtual keyboards or active virtual remote keyboard Storage View the memory u...

Page 20: ... subject to watching restriction Enter the default password 1234 to access the submenu Works With Alexa Guide you how to use Works With Alexa Advanced Settings Set the LED indicator in standby mode and choose the environment in which your TV is used Restart Restart your TV ...

Page 21: ...roperly connected Consider whether your TV signal is being properly received Poor picture quality can occur due to a VHS camera camcorder or other peripheral being The ghost or double image may be caused by obstruction to the antenna due to high rise buildings or hills Using a highly directional antenna may improve the picture quality The horizontal dotted lines shown on the pictures may be caused...

Page 22: ...o not mix Alkaline Standard Carbon Zinc or Rechargeable Nickel Cadmium or Nickel Metal Hydride batteries 7 Do not dispose of batteries in fire 8 Batteries should be recycled or disposed of as per state and local guidelines 9 Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD for example in the case of some lithium BATTERY types ELECTRONICS PACKAGING RECYCLING INFORMATION F...

Page 23: ...ERVICES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OF SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE OF ACCURACY OF QUIET ENJOYMENT AND NON INFRINGEMENT OF THIRD PARTY RIGHTS TCL DOES NOT GUARANTEE THE ACCURACY VALIDITY TIMELINESS LEGALITY OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND DOES NOT WARRANT THAT THE DEVI...

Page 24: ... based upon the Limited Warranty Statement At the sole discretion of TCL television screen sizes 43 inches and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished re certified Unit At the sole discretion of TCL television screen sizes 44 inches or larger will either be repaired or directly exchanged for a new or refurbished re certifie...

Page 25: ...it to the Authorized TCL Service Center or TCL designated address TCL will pay for return shipping to the customer to a United States address only Acts of nature or God as illustrative examples and for the avoidance of doubt such acts of nature or God include but are not limited to damage caused by earthquakes fires lightning or flood whether caused by nature or humans Special incidental or conseq...

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