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Invalid SIM card
•
Make sure that the SIM card has been correctly inserted.
•
Make sure that the chip on your SIM card is not damaged.
•
Make sure that the service of your SIM card is available.
My phone can't make outgoing calls
•
Make sure that you have dialled a valid number and have touched
.
•
For international calls, check the country and area codes.
•
Make sure that your phone is connected to a network, and the
network is not overloaded or unavailable.
•
Check your subscription status with your operator (credit, SIM
card valid, etc.).
•
Make sure that you have not barred outgoing calls.
•
Make sure that your phone is not in aeroplane mode.
My phone can't receive incoming calls
•
Make sure that your phone is switched on and connected to a
network (check for overloaded or unavailable network).
•
Check your subscription status with your operator (credit, SIM
card valid, etc.).
•
Make sure that you have not forwarded incoming calls.
•
Make sure that you have not barred certain calls.
•
Make sure that your phone is not in aeroplane mode.
The caller’s name/number doesn't appear when a call is
received
•
Check that you have subscribed to this service with your operator.
•
Your caller may have concealed his name or number.
I can't find my contacts
•
Make sure that your SIM card is not broken.
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