TROUBLESHOOTING GUIDE
7-3
Model L850, L852, L858 Series
Troubleshooting Guide
7
Problem
Probable Cause
Remedy
The product is not cooking evenly.
The upper platen or lower cook surface
are not clean or have carbon buildup.
Cleaning procedures must be followed
to properly clean the grill and remove
carbon buildup.
The release sheet material is dirty or
worn.
Clean and/or replace the release sheets.
The grill's gaps are not within
specification.
Refer to the gapping procedure in the
service manual.
The grill displays Lower Plate Stall, and
platen comes up.
The product being cooked is misshaped
or out of specification.
Press the STANDBY button again. The
product will flatten as it thaws.
The wrong recipe was selected to cook.
Review and select the correct recipe
item. Restart the Cook cycle.
