7-2
TROUBLESHOOTING GUIDE
Model L850, L852, L858 Series
Troubleshooting Guide
7
Entire Grill (All Models)
Problem
Probable Cause
Remedy
The grill alone will not turn on when the
fan interlock switch is in the ON position.
The grill breaker has tripped.
Reset the breaker.
The grill's control voltage cord has
become unplugged.
Reseat the power cord.
The Ansul reset tripped.
Press the Ansul reset button.
Internal component failure.
If the problem still remains, call for
service.
The platen will not stay down when the
STANDBY button is pressed.
The cavity where the handle latches to
the latch solenoid (located at the front of
the grill) is dirty.
Clean the handle foot and/or the latch
solenoid post.
Internal component failure.
If the problem still remains, call for
service.
The grill displays TOO COOL.
The grill is not within the specified
temperature range of the specified
recipe.
Wait for the grill to reach temperature
range for specified recipe.
Three-phase breaker tripped.
Reset the breaker.
Three-phase cord has become
unplugged from the wall.
Reseat the three-phase plug.
The grill displays TOO HOT.
The grill is not within the specified
temperature range of the specified
recipe.
Wait for the grill to reach temperature
range for specified recipe.
Thermocouple X is open.
Internal component failure.
Call for service.
Thermocouple X is shorted.
Three-phase cord has become
unplugged from the wall.
Reseat the three-phase plug.
Internal component failure.
If the problem still remains, call for
service.
The product is undercooked or
overcooked.
The release material is dirty or worn.
Clean and/or replace the release sheets.
The upper platen or lower cook surface
is not clean or has carbon buildup.
Cleaning procedures must be followed
to properly clean the grill and remove
carbon buildup.
Incorrect cook time.
Increase or decrease the cook time
accordingly.
The grill's gaps are not within
specification.
Refer to the gapping procedure in the
service manual.
