Taylor 428 Operator'S Manual Download Page 35

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Section 8

8-1

Model 428

Troubleshooting Guide

Table 8-1

Problem

Probable Cause

Remedy

Page

Ref.

1. No product is being



dispensed.

a. Power switch is in the OFF



position.

a. Place power switch in the AUTO



position.

6-10

b. Improper mixing of product.

b. Carefully follow directions for mixing

product.

- - -

c. Inadequate mix in hopper.

c. Fill hopper with mix.

6-10

d. Product frozen in freezing cylinder.

d. Adjust viscosity adjustment



accordingly.

5-2

e. Machine out on reset.

e. Place power switch in the OFF



position. Press the RESET button.
Return power switch to AUTO.

5-2

f. Beater assembly is not rotating at

all or counterclockwise. Power
switch is not in AUTO.

f. The power switch must be in AUTO. If

beater is rotating counterclockwise,
call a service technician to correct



rotation.

1-3

g. Machine unplugged at wall



receptacle.

g. Plug in power cord.

- - -

h. Tripped circuit breaker or blown

fuse.

h. Reset circuit breaker or replace fuse.

- - -

2. Machine will not operate

in the Auto or Wash
mode.

a. Machine unplugged at the wall



receptacle.

a. Plug in the power cord.

- - -

b. Tripped circuit breaker or blown

fuse.

b. Reset circuit breaker or replace fuse.

- - -

c. Machine out on reset.

c. Place the power switch in the OFF

position. Press the RESET button.
Return power switch to AUTO.

5-2

3. No compressor

operation in Auto mode.

a. Beater motor is out on overload.

a. Place power switch in the OFF



position. Press the RESET button.
Return power switch to AUTO.

5-2

b. Condenser dirty (air-cooled

machines).

b. Clean condenser monthly.

7-1

4. Product too thick.

a. Inadequate mix in hopper.

a. Fill hopper with mix.

6-10

b. Improper mixing of product.

b. Carefully follow directions for mixing

product.

- - -

c. The viscosity adjustment is set

incorrectly.

c. Adjust the viscosity control.

5-2

d. The torque arm is not installed.

d. Install the torque arm.

6-3

Summary of Contents for 428

Page 1: ...OPERATOR S MANUAL Model 428 Shake Slush Freezer February 2001 Original Publication Updated 4 1 2020 Original Operating Instructions 055058 M ...

Page 2: ...____ Cycle__________ Phase__________________________________ Maximum Fuse Size ______________________________________________________ A Minimum Wire Ampacity ___________________________________________________A Note Continuing research results in steady improvements therefore information in this manual is subject to change without notice Note Only instructions originating from the factory or its a...

Page 3: ...d Door No Prime Plug 4 2 Beater Door Assembly with Self Closing Prime Plug Door 4 3 Accessories 4 5 Section 5 User Interface Power Switch 5 2 Display Light Switch 5 2 Viscosity Adjustment 5 2 Indicator Light ADD MIX 5 2 Indicator Light MIX OUT 5 2 Standby Switch Toggle Switch 5 2 Reset Mechanism 5 2 Section 6 Operating Procedures Assembly 6 1 Sanitizing 6 9 Priming the Freezing Cylinder 6 10 Closi...

Page 4: ...ing and Sanitizing 7 1 Troubleshooting Bacterial Count 7 1 Regular Maintenance Checks 7 1 Winter Storage 7 2 Section 8 Troubleshooting Guide Section 9 Parts Replacement Schedule Section 10 Limited Warranty on Equipment Section 11 Limited Warranty on Parts ...

Page 5: ...amage to the machine Note All repairs must be performed by a Taylor service technician WARNING This machine has many sharp edges that can cause severe injuries Site Preparation Review the area the machine is to be installed in before uncrating the machine making sure that all possible hazards to the user or machine have been addressed Air Cooled Machine Air cooled machines require a minimum of 3 i...

Page 6: ... installed in accordance with the existing local codes Please contact your local authorities Each machine requires one power supply for each data label on the machine Check the data label s on the freezer for branch circuit overcurrent protection or fuse circuit ampacity and other electrical specifications See the wiring diagram provided inside the electrical box for proper power connections WARNI...

Page 7: ...ed nontoxic and nonflammable However any gas under pressure is potentially hazardous and must be handled with caution NEVER fill any refrigerant cylinder completely with liquid Filling the cylinder to approximately 80 will allow for normal expansion CAUTION Use only approved refrigerant listed on the machine s data label or authorized through a manufacturer s technical bulletin The use of any othe...

Page 8: ...1 4 TO THE INSTALLER Model 428 To the Installer 1 Notes ...

Page 9: ...ar end of life legislation in effect after August 13 2005 Therefore it must be collected separately after its use is completed and cannot be disposed as unsorted municipal waste The user is responsible for returning the machine to the appropriate collection facility as specified by your local code For additional information regarding applicable local disposal laws please contact the municipal wast...

Page 10: ...2 2 TO THE OPERATOR Model 428 To the Operator 2 Notes ...

Page 11: ... the appliance by a person responsible for their safety is required Children should be supervised to ensure that they do not play with the machine WARNING DO NOT use a water jet to clean or rinse the machine Failure to follow these instructions may result in serious electrical shock WARNING Avoid injury DO NOT operate the machine unless it is properly grounded DO NOT operate the machine with fuses...

Page 12: ...ine for any reason Two or more persons are required to safely move this machine Failure to comply may result in personal injury or damage to the machine IMPORTANT Access to the service area of the machine must be restricted to persons having knowledge and practical experience with the machine in particular as far as safety and hygiene are concerned NOTICE Cleaning and sanitizing schedules are gove...

Page 13: ... Plate A DEC Lighted X52936 3 Filter Air 17 x 13 x 7 16 052951 4 Panel A Side Left X62592 5 Cover A Hopper X51152 6 Tube Feed 5 16 Hole SS 028967 7 7 Panel Rear 062594 8 Panel Side Right 052935 Item Description Part No 9 Cord Power 125V 045666 10 Gasket Base Pan OVRRN 062619 11 Panel Front 054933 12 Shield Splash 052980 13 Shelf Drip Tray 052979 14 Tray Drip 052978 15 Pan Drip 22 29 32 Long 053048...

Page 14: ...384 2 Door A Slush Partial X83427SER3 3 O ring 1 OD x 139W 032504 4 Valve Draw 047734 5 Pin A Valve Handle X25929 6 Gasket Door 5 109 ID 014030 7 Bearing Front 013116 8 Beater A 7QT 1 Pin X46233 9 Shaft Beater 035418 Item Description Part No 10 Seal Drive Shaft 032560 11 O ring 7 8 OD x 139W 025307 12 Blade Scraper Plastic 084950 13 Bearing Guide 013116 14 Torque A X14488 15 Arm Torque 052450 16 O...

Page 15: ...OPERATOR PARTS IDENTIFICATION 4 3 Model 428 Operator Parts Identification 4 Beater Door Assembly with Self Closing Prime Plug Door Figure 4 3 11 8 15 16 14 17 5 7 6 1 4 10 9 2 3 12 9 13 18 19 20 21 ...

Page 16: ... 5 Arm Torque 052450 6 Gasket Door 5 109 ID 014030 7 Bearing Front 013116 8 Beater A 7QT 1 Pin X46233 9 Blade Scraper Plastic 084950 10 Shaft Beater 035418 11 Seal Drive Shaft 032560 Item Description Part No 12 O ring 7 8 OD x 139W 025307 13 Bearing Guide 014496 14 Torque A X14488 15 O ring 291 ID x 080W 018550 16 Buster Ice 047735 17 Door A Slush Partial X83427SER3 18 O ring 1 OD x 139W 032504 19...

Page 17: ...cription Part No 1 Kit A Tune Up Std Door Units X39969 Kit A Tune Up Torque Prime Plug Self Closing Door Units X50413 2 Pail 10 qt 013163 3 Brush Mix Pump Body 3 X7 023316 4 Brush Double Ended 013072 Item Description Part No 5 Brush Rear BRG 1 X 2 013071 6 Brush Draw Valve 1 x 2 x 17 013073 7 Brush Syrup Port 045079 8 Lubricant Taylor 4 oz 047518 9 Sanitizer Stera Sheen Green 055492 ...

Page 18: ...4 6 OPERATOR PARTS IDENTIFICATION Model 428 Operator Parts Identification 4 Notes ...

Page 19: ...o 1 Switch Rocker Auto Wash Power Switch 048420 2 Switch Toggle SPST 3 4HP 250V Display Light 012626 3 Bushing A Torque Viscosity Adjustment X50399 SER Item Description Part No 4 Light Amber Rect 12VDC ADD MIX 052486 02 5 Light Amber Rect 12VDC MIX OUT 052487 02 6 Switch Toggle SPST 3 4 HP 250V Standby Switch 012626 6a Boot Switch Toggle 043398 ...

Page 20: ... and should be refilled as soon as possible Indicator Light MIX OUT A MIX OUT indicator light is on the front of the machine When the light is flashing it indicates that the hopper is empty and the mix supply needs replenishing To prevent damage to the machine refrigeration discontinues automatically when the MIX OUT indicator light is flashing Standby Switch Toggle Switch This switch determines w...

Page 21: ...be 1 Slide the O ring into the groove on the driveshaft Lubricate the O ring and shaft portion that comes in contact with the bearing Do not lubricate the square end of the driveshaft Figure 6 1 Note To ensure that the mix does not leak out of the back of the freezing cylinder the middle section of the boot seal should be convex or extend out from the seal If the middle section of the boot seal is...

Page 22: ...lade on the beater turn it over and install the front blade the same way Figure 6 6 Note The hole on the scraper blade must fit securely over the pin to prevent damage 6 Holding the blades in position insert the beater assembly into the freezing cylinder and slide the assembly into position over the driveshaft Turn the beater slightly to make sure that the beater is properly seated When in positio...

Page 23: ... Note The Model 428 comes equipped with two door options a standard door without a prime plug or a self closing door with a prime plug Follow the appropriate assembly procedures for your style door For self closing prime plug door assembly instructions go to page 6 5 and perform steps a through o 10 Install the O rings on the draw valve and lubricate Figure 6 10 11 Insert the draw valve into the d...

Page 24: ...lastic front bearing onto the bearing hub making sure that the flanged end of the bearing is resting against the freezer door Do not lubricate the door gasket or front bearing Figure 6 15 16 Position the freezer door onto the four studs on the front of the freezing cylinder Install the handscrews Tighten equally in a crisscross pattern to ensure the door is secure Do not overtighten 17 Position th...

Page 25: ...sembly Install the O rings on the draw valve and lubricate Figure 6 17 b Self Closing Door Assembly Turn the door upside down Insert the spring Figure 6 18 c Self Closing Door Assembly Insert the draw valve into the door Line up the small hole on each side of the draw valve with the slot on each side of the door spout Figure 6 19 d Self Closing Door Assembly Apply firm downward pressure on the dra...

Page 26: ...the slot located just above the lower O ring Figure 6 22 g Self Closing Door Assembly Move the draw handle to the back position to lock the ice buster in place Figure 6 23 h Self Closing Door Assembly Turn the door right side up Remove the draw valve handle Install it on the other side through the longer slot and into the draw valve hole Figure 6 24 i Self Closing Door Assembly Insert the valve ha...

Page 27: ...igure 6 27 l Self Closing Door Assembly Place the large rubber gasket into the groove on the back side of the freezer door Figure 6 28 m Self Closing Door Assembly Slide the white plastic front bearing onto the bearing hub making sure the flanged end of the bearing is resting against the freezer door Do not lubricate the door gasket or front bearing Figure 6 29 11389 Apply the appropriate Taylor a...

Page 28: ...en end of the beater assembly in the 11 o clock position Figure 6 30 o Self Closing Door Assembly Position the torque arm by inserting it down into the hole on the torque rotor which protrudes from the door Verify proper installation by moving the torque rotor back and forth to make sure it moves freely Figure 6 31 Proceed to Step 18 18 Install the front drip pan Slide the long drip pan into the h...

Page 29: ...ing solution in the freezing cylinder Allow the solution to agitate for 5 minutes Figure 6 36 5 Place an empty pail beneath the door spout and move the draw handle to the right Draw off all the sanitizing solution When the sanitizer stops flowing from the door spout move the draw handle to the left and place the power switch in the OFF position Figure 6 37 Important The machine must not be placed ...

Page 30: ... product can be adjusted by turning the viscosity adjustment screw on the upper right side under the display light Turn the viscosity adjustment screw clockwise for a thicker product or counterclockwise for a thinner product After making an adjustment the refrigeration system must cycle two or three times to accurately evaluate the viscosity Figure 6 40 4 Self Closing Door Only Loosen the prime pl...

Page 31: ...ndle to the left and place the power switch in the OFF position Repeat this procedure until the rinse water being drawn from the freezing cylinder is clear Cleaning 1 Prepare an approved 100 ppm cleaning solution examples 2 1 2 gal 9 5 L of Kay 5 or 2 gal 7 6 L of Stera Sheen Use warm water and follow the manufacturer s specifications 2 Pour the cleaning solution into the hopper and allow it to fl...

Page 32: ...orque rotor 3 Remove the draw handle draw valve ice buster front bearing prime plug freezer door and gasket from the freezer door Remove the spring and prime plug self closing door only Remove all O rings Note To remove an O ring use a single service towel to grasp the O ring Apply pressure upward until the O ring pops out of its groove With the other hand push the top of the O ring forward until ...

Page 33: ...en add fresh mix in a ratio of 50 50 during the day s operation On a designated day of the week run the mix as low as feasible and discard after closing This will break the rerun cycle and reduce the possibility of high bacteria and coliform counts Properly prepare the cleaning and sanitizing solutions Read and follow label directions carefully Too strong of a solution may damage the parts and too...

Page 34: ...nditions Disconnect the freezer from the main power source to prevent possible electrical damage Your local Taylor distributor can perform this service for you Wrap detachable parts of the freezer such as beater blades driveshaft and freezer door and place in a protected dry place Rubber trim parts and gaskets can be protected by wrapping with moisture proof paper All parts should be thoroughly cl...

Page 35: ...hine unplugged at wall receptacle g Plug in power cord h Tripped circuit breaker or blown fuse h Reset circuit breaker or replace fuse 2 Machine will not operate in the Auto or Wash mode a Machine unplugged at the wall receptacle a Plug in the power cord b Tripped circuit breaker or blown fuse b Reset circuit breaker or replace fuse c Machine out on reset c Place the power switch in the OFF positi...

Page 36: ...ce technician to repair or replace the beater and to correct the cause of insufficient mix in the freezing cylinder 7 Excessive leakage into rear drip pan a Improper or inadequate lubrication of driveshaft seal a Use correct lubricant Taylor Lube and follow lubrication procedures 6 1 b Bad or missing seal on driveshaft b Replace seal every 3 months 9 1 c Worn rear shell bearing c Contact a service...

Page 37: ...t Bearing X 1 Guide Bearing X 1 Draw Valve O rings X 2 Black Bristle Brush 1 x 2 Inspect and replace if necessary Minimum 1 White Bristle Brush 3 x 7 Inspect and replace if necessary Minimum 1 White Bristle Brush 1 X 2 X 17 Inspect and replace if necessary Minimum 1 Double Ended Brush Inspect and replace if necessary Minimum 1 Syrup Port Brush Inspect and replace if necessary Minimum 1 White Brist...

Page 38: ...9 2 PARTS REPLACEMENT SCHEDULE Model 428 Parts Replacement Schedule 9 Notes ...

Page 39: ...WARRANTY CONDITIONS 1 If the date of original installation of the Product cannot be verified then the limited warranty period begins ninety 90 days from the date of Product manufacture as indicated by the Product serial number Proof of purchase may be required at time of service 2 This limited warranty is valid only if the Product is installed and all required service work on the Product is perfor...

Page 40: ... altered in any way so as in the judgment of the Manufacturer to adversely affect performance or normal wear or deterioration 9 Any Product purchased over the Internet 10 Failure to start due to voltage conditions blown fuses open circuit breakers or damages due to the inadequacy or interruption of electrical service 11 Electricity or fuel costs or increases in electricity or fuel costs from any r...

Page 41: ... registered letter to the following address of any defect or complaint with the Product stating the defect or complaint and a specific request for repair replacement or other correction of the Product under warranty mailed at least thirty 30 days before pursuing any legal rights or remedies Taylor Company 750 N Blackhawk Blvd Rockton IL 61072 U S A ...

Page 42: ...10 4 LIMITED WARRANTY ON EQUIPMENT Model 428 Limited Warranty on Equipment 10 Notes ...

Page 43: ...ed proof of purchase may be required at time of service 2 This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed by an authorized Taylor distributor or service agency 3 The limited warranty applies only to Parts remaining in use by their original owner at their original installation location in the unit of original instal...

Page 44: ...arranty service work promptly upon arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use as indicated in the Taylor Operator s Manual including but not limited to the failure to use proper assembly and cleaning techniques tools or approved cleaning supplies 10 Failure damage or repairs due t...

Page 45: ...INCIDENTAL DAMAGES INCLUDING CLAIMS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY DISTRIBUTOR DEALER OR OTHER PERSON WHATSOEVER LEGAL REMEDIES The owner must notify Taylor in writing by certified or registered letter to the following address of a...

Page 46: ...11 4 LIMITED WARRANTY ON PARTS Model 428 Limited Warranty on Parts 11 Notes ...

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