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24

Model 390 Tim Hortons

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

PAGE

REF.

4. Product too thick.

a. Inadequate mix in hopper.

a. Fill hopper with mix.

18

b. Improper mixing of

product.

b. Carefully follow directions

for mixing product.

- - -

c. The viscosity adjustment

is set incorrectly.

c. Contact a service

technician.

- - -

d. The torque arm is not

installed.

d. Install the torque arm.

16

5. Product too thin.

a. Missing, incorrectly

installed, or bad scraper
blades.

a. Install or replace scraper

blades.

13

b. Improper mixing of

product.

b. Carefully follow directions

for mixing product.

- - -

c. The viscosity adjustment

is set incorrectly.

c. Contact a service

technician.

- - -

d. Incorrect beater rotation.

d. Contact service

technician.

- - -

e. Dirty condensers.

e. Clean regularly.

21

6. Scored walls of freezing

cylinder.

a. Broken pins on beater

assembly.

a. Repair or replace beater

assembly.

- - -

b. Front bearing worn or

missing.

b. Replace or install front

bearing.

14

7. Excessive leakage into

rear drip pan.

a. Improper or inadequate

lubrication of drive shaft
seal.

a. Use correct lubricant

(Taylor Lube) and follow
lubrication procedures.

13

b. Bad or missing seal on

drive shaft.

b. Replace seal every 3

months.

25

c. Worn rear shell bearing.

c. Contact service technician

for replacement.

- - -

8. Excessive leakage from

door spout.

a. Improper or inadequate

lubrication of draw valve
o-rings.

a. Use correct lubricant

(Taylor Lube) and follow
lubrication procedures.

13

b. Bad or missing o-rings on

draw valve.

b. Replace o-rings every 3

months.

25

9. Unable to remove drive

shaft.

a. Lubrication on square end

of drive shaft.

a. Do not lubricate square

end. Contact service
technician for
replacement.

13

b. Rounded corners of drive

shaft, drive coupling, or
both.

b. Contact service technician

to replace drive shaft,
drive coupling, or both.

- - -

Summary of Contents for 390

Page 1: ...OPERATOR S MANUAL Model 390 Tim Hortons Slush Freezer Original Operating Instructions 066836 M 8 14 08 Original Publication Updated 8 12 14...

Page 2: ...ercial Refrigeration Inc 066836 M Any unauthorized reproduction disclosure or distribution of copies by any person of any portion of this work may be a violation of Copyright Law of the United States...

Page 3: ...Section 5 Important To the Operator 11 Power Switch 12 Reset Button 12 ADD MIX Indicator Light and Alarm 12 MIX OUT Indicator Light 12 Spinner Indicator Lights 12 Section 6 Operating Procedures 13 Ass...

Page 4: ...ange without notice Note Only instructions originating from the factory or its authorized translation representative s are considered to be the original set of instructions 2008 Carrier Commercial Ref...

Page 5: ...trocution This unit must be installed on a level surface to avoid the hazard of tipping Extreme care should be taken in moving this equipment for any reason Two or more persons are required to safely...

Page 6: ...permanently connected to fixed wiring and for which leakage currents may exceed 10 mA particularly when disconnected or not used for long periods or during initial installation shall have protective d...

Page 7: ...d to prevent back siphonage of non potable water into the water system Refrigerant In consideration of our environment Taylor uses only earth friendly HFC refrigerants The HFC refrigerant used in this...

Page 8: ...ective as well as other similar legislation in effect after August 13 2005 Therefore it must be collected separately after its use is completed and cannot be disposed as unsorted municipal waste The u...

Page 9: ...prove through our testing that it would be accepted as a drop in replacement then the above disclaimer would become null and void To find out the current status of an alternate refrigerant as it rela...

Page 10: ...T use a water jet to clean or rinse the freezer Failure to follow these instructions may result in serious electrical shock All repairs must be performed by an authorized Taylor service technician The...

Page 11: ...nitizing schedules are governed by your Federal State or local regulatory agencies and must be followed accordingly Please refer to the cleaning section of this manual for the proper procedure to clea...

Page 12: ...IM CORNER RIGHT 047003 5 DUCT A AIR X53073 1 6 PANEL A RIGHT SIDE X68939 7 SCREW 1 4 20 x 3 8 011694 8 GASKET BASE PAN 050947 ITEM DESCRIPTION PART NO 9 GASKET INSERT BASE PAN 051150 10 SPINNER A PANE...

Page 13: ...139W 032504 HANDLE A DRAW SLUSH BLK X47384 BUSTER ICE 047735 O RING 563 OD X 070W 043758 PLUG PRIME STNLS 050405 NUT STUD 029880 O RING 291 ID X 080W 018550 ITEM DESCRIPTION PART NO ARM TORQUE 014500...

Page 14: ...DESCRIPTION PART NO 1 PAIL 10 QT 013163 2 BRUSH MIX HOPPER 3 x 7 023316 3 BRUSH DOUBLE ENDED 013072 4 BRUSH REAR BEARING 1 x 2 013071 ITEM DESCRIPTION PART NO 5 BRUSH DRAW VALVE 1 x 2 x 17 013073 6 BR...

Page 15: ...100927 Section 5 Important To the Operator Figure 4 ITEM DESCRIPTION 1 POWER SWITCH 2 RESET BUTTON 3 LIGHT MIX OUT 4 LIGHT ADD MIX 5 LIGHT SPINNER The following chart identifies the symbol definition...

Page 16: ...ADD MIX Indicator Light and Alarm The ADD MIX indicating light is located on the front of the machine The indicator light will flash and an audible tone will sound when the mix hopper has a low supply...

Page 17: ...the drive shaft and slide the o ring in place Lubricate the o ring and shaft portion that comes in contact with the bearing DO NOT lubricate the square end of the drive shaft Lubricate the boot seal g...

Page 18: ...ue rotor Slide the o ring into the groove on the long end of the torque rotor and lubricate the o ring Do not lubricate the guide bearing Figure 9 Step 7 Insert the torque rotor end with the guide bea...

Page 19: ...e slot located just above the lower o ring Figure 13 Step 12 With the ice buster in place rotate the draw valve to allow installation of the draw handle This will lock the ice buster in place Install...

Page 20: ...osition the door onto the four studs on the front of the freezing cylinder Raise the lever that rests on top of the draw valve and push the door into place Install the four handscrews onto the studs a...

Page 21: ...l 9 5 liters of Kay 5 or 2 gal 7 6 liters of Stera Sheen USE WARM WATER AND FOLLOW THE MANUFACTURER S SPECIFICATIONS Step 2 Pour the sanitizing solution into the hopper and allow it to flow into the f...

Page 22: ...ct is flowing from the door spout close the draw valve Open the prime plug by turning it counterclockwise until the air in the freezing cylinder is allowed to escape Step 2 When product rises to the b...

Page 23: ...itch in the WASH position and move the draw handle to the right Drain all the rinse water from the freezing cylinder When the rinse water stops flowing from the door spout move the draw handle to the...

Page 24: ...ctions as too STRONG a solution can cause parts damage while too MILD a solution will not provide adequate cleaning Make sure all brushes provided with the freezer are available for brush cleaning Ste...

Page 25: ...y s operation 6 On a designated day of the week run the mix as low as feasible and discard after closing This will break the rerun cycle and reduce the possibility of high bacteria and coliform counts...

Page 26: ...ct to freezing conditions Disconnect the freezer from the main power source to prevent possible electrical damage Wrap detachable parts of the freezer such as beater blades drive shaft and freezer doo...

Page 27: ...must be in AUTO If beater is rotating counterclockwise call service technician to correct rotation 1 g Unit unplugged at wall receptacle g Plug in power cord h Tripped circuit breaker or blown fuse h...

Page 28: ...r a Broken pins on beater assembly a Repair or replace beater assembly b Front bearing worn or missing b Replace or install front bearing 14 7 Excessive leakage into rear drip pan a Improper or inadeq...

Page 29: ...NTITIES TO BE REPLACED Drive Shaft Seal X 1 Drive Shaft O Ring X 1 Scraper Blade X 2 Freezer Door Gasket X 1 Front Bearing X 1 Draw Valve O Rings X 2 Black Bristle Brush 1 x 2 Inspect Replace if Neces...

Page 30: ...igeration compressor except service valve Five 5 years Beater motors Two 2 years Beater drive gear Two 2 years Printed circuit boards and Softech controls beginning with serial number H8024200 Two 2 y...

Page 31: ...ages resulting from the use of any refrigerant other than that specified on the Product s data label will void this limited warranty 13 Any cost to replace refill or dispose of refrigerant including t...

Page 32: ...rts Twelve 12 months Class 512 Parts Twelve 12 months Class 000 Parts No warranty Taylor Part 072454 Motor 24VDC C832 C842 Four 4 years LIMITED WARRANTY CONDITIONS 1 If the date of original installati...

Page 33: ...rvice work promptly upon arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use as indicated...

Page 34: ...FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY...

Page 35: ...Section 12 Parts List 31 Model 390 Tim Hortons Parts List Available Separately...

Page 36: ...32 Parts List Model 390 Tim Hortons Available Separately...

Page 37: ...33 Model 390 Tim Hortons Parts List Available Separately...

Page 38: ...34 Parts List Model 390 Tim Hortons Available Separately...

Page 39: ...35 Model 390 Tim Hortons Parts List Available Separately...

Page 40: ...36 Parts List Model 390 Tim Hortons Available Separately...

Page 41: ...Model 390 050945 27H 7 12...

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