Problem
Possible reason
Solution
The iron has no steam
Insufficient water in the wa-
ter tank
Fill the water tank to the MAX
water level mark. Press and
hold the steam switch until the
steam comes out. It may take
30 seconds to spray out steam
You didn’t press the steam
switch
Tap the steam switch to turn on
the steam function.
The product makes a loud
pumping sound
No water in the water tank
Fill the water tank with water
and press the steam switch until
the sound of pumping water be-
comes smaller and the bottom
plate emits steam
Water droplets from the
sole plate
After the descaling process is
over, the remaining water can
drip from the bottom plate
Wipe the bottom plate dry
with a cloth. If the descaling
indicator still flashes
Flashes and the product still
beeps, please perform the
descaling process
(Please refer to the chapter
“Cleaning and Maintenance”)
The descaling process has
not been completed
You must perform the descaling
process again (see “Cleaning
and Maintenance “Chapter)
Dirty water and impurities will
emerge from the soleplate
Impurities or chemicals in the
water deposit on the steam
outlet and/or soleplate
Perform the descaling process
regularly
The iron leaves bright spots on
clothing or Imprint
The ironing surface is uneven,
for example, because you are
ironing where the clothes are
stitched or folded
Bright spots or imprints will not
persist, they will disappear after
the clothes are washed. Avoid
ironing seams or folds, or you
can put a cotton cloth on the iro-
ning area to avoid imprints
Insufficient felt in the ironing
board cover
Add a layer of felt pad under the
ironing board cover
The ironing board cover gets
wet or water droplets appear
on the floor/clothing
After a long ironing operation,
steam will condense on the
ironing board cover
If the foam or felt pad is dama-
ged, replace the ironing board
cover. You can also add a layer
of felt pad under the ironing
board cover to prevent conden-
sation on the ironing board
The ironing board is not
suitable for the strong steam
of the product
Add a layer of felt pad under the
ironing board cover to prevent
condensation on the ironing
board
