20
MF30
GUARANTEE: GENERAL CONDITIONS
(På engelsk)
TAU guarantees this product for a period of 24 months from the date of purchase (as proved by
the sales document, receipt or invoice).
This guarantee covers the repair or replacement at TAU’s expense (ex-works TAU: packing and
transport at the customer’s expense) of parts that TAU recognises as being faulty as regards
workmanship or materials.
For visits to the customer’s facilities, also during the guarantee period, a “Call-out fee” will be
charged for travelling expenses and labour costs.
The guarantee does not cover the following cases:
• If the fault was caused by an installation that was not performed according to the instruc
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tions provided by the company inside the product pack.
• If original TAU spare parts were not used to install the product.
• If the damage was caused by an Act of God, tampering, overvoltage, incorrect power
supply, improper repairs, incorrect installation, or other reasons that do not depend on
TAU.
• If a specialised maintenance man does not carry out routine maintenance operations
according to the instructions provided by the company inside the product pack.
• Wear of components.
The repair or replacement of pieces under guarantee does not extend the guarantee period.
In case of industrial, professional or similar use, this warranty is valid for 12 months.
