TATA Motors Indigo, Owner'S Manual & Service Book

Page: 12 / 164

10
Coverage under the 24 X 7 On road Assistance Program
I. The 24x7 On Road Assistance Program Service
covers the following services on your vehicle during
warranty period.
•
Wheel change through spare wheel.
•
Arrangement of fuel. (Fuel cost will be chargeable at
actual cost)
•
Re-opening the vehicle in cases of key lock out.
•
Rectification of electrical problems related to battery,
fuses etc.
•
On spot repairs for complaints repairable at site. ^
•
Car to car towing or winching & towing for non accident
cases up to a maximum of 15 kms to the nearest Tata
Motors authorized workshop. Towing charges at actual
cost beyond the same to be paid to the ASP in cash.
(Any ferry or toll charges levied in relation to the vehicle
being towed to be paid by the customers in actuals in
cash).
II. The 24x7 On Road Assistance Program coverage as
indicated above during the extended warranty period of
your vehicle is up to a maximum of 3 events for 18/12
months extended warranty period & 4 events for 30/24
months extended warranty period.
III. The 24x7 On Road Assistance Program as indicated
above covers Tata Motors Assured vehicles during the
extended warranty period up to a maximum of 3 events.
Exclusions
24x7 On Road Assistance Program does not apply to
•
Cost of parts consumables and labour for such repairs
not covered under warranty
* . These charges are to be
settled with ASP in cash.
•
Toll or ferry charges paid by ASP in reaching to the break-
down site to be settled with ASP in actuals in cash.
•
Cases involving accident, fire, theft, vandalism, riots, light-
ening, earthquake, windstorm, hail, tsunami, unusual
weather conditions, other acts of God, flood, etc.
•
Vehicles that are unattended, un-registered, impounded
or abandoned.
•
Breakdown/defects caused by misuse, abuse, negli-
gence, alterations or modifications made to the vehicle.
•
Lack of maintenance as per the maintenance
schedule as detailed in the owner’s manual.
•
Cases involving racing, rallies, vehicle testing or
practice for such events.
24 X 7 ON ROAD ASSISTANCE