15
1/2009
EN
Problem
Possible cause
Solution
Brewing unit cannot be
securely closed.
Piercing unit / T DISC holder
is not properly inserted.
Insert the T DISC holder and
piercing unit properly.
The T DISC is not inserted
properly.
Re-insert the T DISC and make
sure it is properly positioned.
The brewing unit is not
properly closed.
Push the clamp down firmly
until it audibly clicks into place.
Water dripping from
the brewing unit.
The T DISC is damaged or
leaky.
Stop the brewing process,
remove the T DISC and clean
the brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the
piercing unit is inserted
properly.
Water on the surface
under the cup stand.
Water from condensation.
Condensation may occur and is
not a fault. Remove it by wiping
with a cloth.
Service T DISC is
damaged or lost.
The Service T DISC must
always be used for cleaning
and descaling processes.
Look for the Service T DISC in
the storage compartment at the
back of the appliance.
A Service T DISC can be pur-
chased from www.tassimo.com
or from TASSIMO or Bosch Cus-
tomer Service Department at 1-
877-TDISCS1 (1-877-834-7271)
.
P
Fill tank lights up
even though there is
sufficient water in the
tank.
The float in the water tank is
stuck.
Clean the water tank and
ensure that the float can move.
P
7d
and
Q
7e
are flashing simulta-
neously and it is not
possible to prepare
drinks.
There is an error on the
machine.
Turn the machine off using
the on/off switch, wait ap-
proximately 5 minutes and turn
the machine back on. If
P
7d
and
Q
7e
are still flashing,
please contact the TASSIMO
or BOSCH Customer Services
Department at 1-877-TDISCS1
(1-877-834-7271)
.
Q
Descale flashes
even though you
are using filtered or
softened water.
Even filtered water contains
small amounts of dissolved
lime.
Descale the appliance.
More Customer Service information is available online at www.tassimo.com
