Product Guarantee
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
of any other foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.
2 YEAR MATERIALS AND WORKMANSHIP GUARANTEE
If within 2 years of the date of purchase of this product, there is found any defect in
materials or workmanship of this product, Tasman Eco Pty Ltd will replace the product free
of charge, subject to the condition below:
The replacement product will be identical to the originally purchased product where
possible, though in situations where the identical model is discontinued or out of stock, then
Tasman Eco Pty Ltd will replace the product with a model that is functionally equivalent.
This guarantee is made to the purchaser and/or original owner only. For purposes of this
guarantee, the original owner is considered to be the person who first makes use of the
product.
Note: In situations where an individual purchases this product for the purpose of gifting to
another, the recipient is considered to be the original owner.
CONDITIONS
The 2 year Material and Workmanship Guarantee will be void and nullified in
circumstances where:
1.The item is improperly assembled or adjusted and/or not assembled strictly in
accordance with the written instructions provided by the seller in the box containing the
item.
2.There is damage to the product and that damage is deemed by Tasman Eco Pty Ltd to
be caused by incorrect assembly, misuse or by use or storage outside of the physical or
environmental specifications of the product.
3.There are modifications to the product or to parts of the product that were not
authorised in writing by Tasman Eco Pty Ltd.
4.The item is transferred, gifted or disposed of by the original owner to another.
REGISTRATION AND CLAIM
To be eligible for the above guarantee, the original owner must register their details online
at www.tasmaneco.com.au immediately upon receipt of the product. The product must be
returned to Tasman Eco Pty Ltd or to the place of purchase with proof of purchase,
including date and purchase price.
