11
Troubleshooting
Limited Warranty
Verify with your reseller to confirm applicable limited warranty terms and conditions.
The limited warranty does not cover normal wear and tear, tires, tubes or cables, or any
damage, failure or loss caused by improper assembly, maintenance, storage or use of the
Tarpan Electric Scooter.
This Limited Warranty will be void if the product is ever
• used in a manner other than for recreation or personal transportation
• modified in any way, including repair carried out by a person other than an
authorized servicer;
• rented;
• subject to any act of God or otherwise damaged due to circumstances beyond our control.
Any warranty claim must be forwarded to the reseller where the electric scooter was purchased
at :
https://www.princessauto.com/en/guest-services/contact-us
or using the toll-free number :
1-800-665-8685.
The manufacturer is not liable for incidental or consequential loss or damage due directly or
indirectly to the use of this product.
Problem
Most likely Cause
The key is in the ON position, but
the scooter does not move.
The battery may not be adequately charged.
Check the battery level indicator on the scooter. If the
indicator lights are not illuminated, charge the battery
before using the scooter. Check reset button. The brake may
be engaged. Disengage the brake.
The scooter rides roughly and is
difficult to steer.
Check the tire inflation before operating the scooter.
Check this regularly to ensure safe operating.
The handlebar wobbles and doesn’t
feel tight.
Immediately stop and check to ensure all connections have
been tightened sufficiently.
Scooter doesn’t brake completely.
Brakes may need adjusting. See brake adjustment in this
manual or contact your Scooter Dealer.
Scooter will not recharge within
10 hours.
Check connector is correctly inserted into the back of your
scooter. Check Power to the outlet. Battery may be
malfunctioning. Contact your scooter dealer.
