Maintenance
Very little maintenance is required for your Tarheel Antenna. You should have
years of trouble free service from this antenna. You've made a large investment
for a mobile antenna. Here is a tip to help take care of your investment.
About once per year or so, depending on how much driving you do and where the
antenna is mounted you will need to wash the coil to remove any road grime, no
parts to replace. Also a dirty coil will show vertical black streaks. Here's how:
1.
Run the antenna up till all the coil is exposed.
2.
There are 3 screws in the top Delrin Cap, you'll remove them then slide the Lexan
down to expose the coil, next feel the coil, is it sticky? If so it's dirty, now wipe
the coil with alcohol, then scrub the coil with a Scotch-Brite pad (available at any
hardware store), then one more wipe with alcohol and that's it.
3.
Now slide the Lexan back in the cap, don't even try to align the screw holes, it's best
to redrill (7/64" drill bit) the Lexan using the cap holes as guides and let the screws
make new threads.
4.
After you have the antenna reassembled, now is the time for a good cleaning
on the outside. Use the alcohol to remove the grime off the tube and Lexan, next
get a good coat or two of wax on it.
Warranty & Guarantee
The antenna comes with a one year guarantee for quality and workmanship. If for any
reason (other than damage due to negligence, improper use or unauthorized
disassembly) your Tarheel Antenna fails to perform due to quality or workmanship
Tarheel Antennas will at our discretion either repair or replace at no charge for parts
and/or labor. A return authorization number is required before warranty work can be
performed. Your antenna needs to be sent in to the manufacturer for any warranty
repairs. All shipping charges are your (the customer's) responsibility to and from Tarheel
Antennas, Inc.
If for any reason the antenna does not meet the advertised specifications or any other
reason you are dissatisfied with the antenna in the first 30 days of receipt of the antenna
you may return it for a full refund minus any shipping charges incurred. You must inform
Tarheel Antennas, Inc. of your intention to return the antenna prior to shipping. Once
Tarheel Antennas, Inc. receives your antenna a refund will be processed within 30 days,
only after it has been determined that the antenna has not been altered, mishandled,
disassembled or damaged in any way.
Please understand, we will not under any circumstances send out warranty parts, no
matter how good of an engineer you are. If your antenna is still under warranty and you
insist on doing the repairs yourself, we will be more than happy to sell you the parts.
Please pass along any suggestions you may have to make our company and antennas
better. All suggestions are appreciated.
Thanks,
Tarheel Antennas
