Voice Prompts for Issues
10
The battery temperature is too high or too low. Please wait until the battery temperature changes to 0
℃
- 40
℃
(32
℉
- 104
℉
) .
Error 1: Battery Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the wheels, and restart the robot vacuum.
Error 2: Wheel Module Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the side brush, and restart the robot vacuum.
Error 3: Side Brush Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the fan port, and restart the robot vacuum.
Please clean the dust box and filter, and restart the robot vacuum.
Error 4: Suction Fan Error.
Please refer to the manual or app.
Please remove the main brush and clean the main brush, the connection part of the main brush, the main brush cover and
the dust suction port. Please restart the robot vacuum after cleaning.
Error 5: Main Brush Error.
Please refer to the manual or app.
Please clean the water tank, water pump connections on the tank and robot vacuum, the water outlet at the bottom of
robot vacuum, and check the mop module. Please try to restart the robot vacuum after cleaning.
Error 6: Water Pump Error.
Please refer to the manual or app.
Please check whether there are foreign objects in the laser sensor, and restart the robot vacuum after cleaning.
Error 7: LiDAR Error. Please refer
to the manual or app.
Please toggle the power switch on the robot vacuum to “ON”.
Error 8: Abnormal operation.
Please check whether the
power switch is turned on.
Voice Prompt
Solution
If the corresponding issues cannot be solved by referring to the above methods, please contact our Technical Support.
18
