7.
WARRANTY
IOM manual CTX centrifugal pumps
36
7.
WARRANTY
7.1.
Returning parts
When returning parts to Tapflo please follow this procedure:
➢
Consult Tapflo for shipping instructions.
➢
Cleanse or neutralize and rinse the part/pump. Make sure the part/pump is
completely empty from liquid.
➢
Pack the return articles carefully to prevent any damage during transportation.
Goods will not be accepted unless the above procedure has been complied with.
7.2.
Warranty
Tapflo warrants products under conditions as stated below for a period of not more than 12
months from installation and not more than 24 months from date of manufacturing.
1.
The following terms and conditions apply to the sale of machinery, components and
related services and products,
of apflo (hereinafter “the products”).
2.
Tapflo (the manufacturer) warrants that:
a.
its products are free of defects in material, design and workmanship at the time of
original purchase;
b.
its products will function in accordance with Tapflo operative manuals; Tapflo does
not guarantee that the product will meet the precise needs of the Customer except
for those purposes set out in any invitation to render documents or other documents
specifically made available to Tapflo before entering into this agreement;
c.
high quality materials are used in the construction of the pumps and that machining
and assembly are carried out to the highest standards.
Except as expressly stated above, Tapflo makes no warranties, express or implied,
concerning the products, including all warranties of fitness for a particular purpose.
3.
This warranty shall not be applicable in circumstances other than defects in material,
design and workmanship. In particular warranty shall not cover the following:
a.
Periodic checks, maintenance, repair and replacement of parts due to normal wear
and tear (seals, O-rings, rubber items, bushings, etc..);
b.
Damage to the product resulting from:
b.1. Tampering with, abuse or misuse, including but not limited to failure to use the
product for its normal purposes as stated at the time of purchase or in accordance
with Tapflo instructions for use and maintenance of the product, or the installation
or improper ventilation or use of the product in a manner inconsistent with the
technical or safety standard in force;
b.2. Repairs performed by non-skilled personnel or use of non-original Tapflo parts;
