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TSB, TDB Series Storage Water Heater
Problem
Possible cause
Possible solution
Heating system
capacity is insufficient
Storage water heater
capacity is insufficient
Temperature control
does not function well
Insufficient flow in the
heating circuit
• Check circulation pump operation, repair if faulty
• Increase the capacity of circulation pump
• Check that valves are open, replace if defective
• Clean the strainer filter in the line
Insufficient
domestic
hot water flow
Inadequate cold water
supply
Blockage in the system
• Increase the pipe sizes
• Clean the strainer filter at the cold water inlet
Turbid water
flowing from taps
Anode is depleted or
not functioning
• Check the anode. Replace if finished
• Call TANPERA service if the problem is not resolved
Tank dirty
Safety valve
opening
Unable to compensate
water expansion
Safety valve opening
pressure is low
Pressure increase
in the heating circuit
Domestic water leakage
into the heating circuit
•
Increase primary heat source (boiler etc.) capacity
• Replace with a larger heater
• Add new heater(s)
• Clean the heating coil
•
Check the sensors, panels, automatic valves etc.
in the system.
Insufficient water
temperature
• Add booster to the system
• Increase the booster capacity
• If there is no expansion tank,
install one
• If the expansion tank is faulty, have it repaired
•
Clean the tank
Safety valve defective
•
Replace the safety valve
•
Call TANPERA service
•
Replace the safety valve
Call TANPERA service for electrical faults of products with electric heater.
Hole on the tank
•
Call TANPERA service
from the unit
Water leakage
Flange or anode seal
defective
•
Replace the seal
