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Lighting the water heater:

Before operating this water heater, be sure to read and follow the instructions on the label pictured below 
and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can
result in unsafe operation of the water heater, resulting in property damage, personal injury or death. 
Should you have any problems reading or following the instructions in this manual, STOP, and get help 
from a qualified person.

WARNING 

: If you do not follow these instructions exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

FOR YOUR SAFETY READ BEFORE OPERATING

 

1.STOP! Read the safety information above on this label.
2.Turn off all electric power to the appliance.
3.Do not attempt to light the burner by hand.
4.Turn the Gas Shutoff Valve located on the outside of the unit
   clockwise      to the "OFF" position.
5.Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow "B" in
   the safety information above on this label. If you don't  smell gas, go to the next step.
6.Turn the Gas Shutoff Valve located on the outside of  the unit counterclockwise      to
   the "ON" position.
7.Turn on all electric power to the appliance.
8.If the appliance will not operate, follow the instructions "To Turn Off Gas To Appliance" 
   and call your service technician or gas supplier.

TO TURN OFF GAS TO APPLIANCE

 

1.Turn off all electric power to the appliance if service is to be performed.
2.Turn the Gas Shutoff Valve located on the outside of the unit clockwise       to the "OFF" position.

GAS SHUTOFF

           VALVE

OPEN

CLOSE

OPERATING INSTRUCTIONS

 

Summary of Contents for Paloma PTG-53DV

Page 1: ...f the water heater and two to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instructions carefully so they may understand how to perform these operations If you don t under...

Page 2: ...MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty 2 Your safety and the safety of others are very important There are many important safety messages in this manual and on your appliance Always read and obey all safe...

Page 3: ...her flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a water heater or any other appliance Be sure to read and follow the labels on the water heater as well as the warnings printed in this manual Failure to do s...

Page 4: ...remote control and a dip switch adjustment Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying general purpose hot water requirements for use by individuals a thermostatically controlled mixing valve for reducing point of use water temperature is recommended to reduce the risk of scald in...

Page 5: ...ne or LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas leaks Use a soapy solution to check all gas fittings and connections Bubbling at a connection indicates a leak that must be corrected When smelling to detect a gas leak be sur...

Page 6: ...in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life Notice This water heater requires a special venting system Refer to the instructions in the vent section for proper vent material and method of installation FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires that water heaters must...

Page 7: ...UT NOT eliminate the possibility of lighting the vapor of any flammable liquids which may be improperly stored or accidentally spilled The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for venting The water heater should be installed with the proper venting materials and termination suitable for Category III...

Page 8: ...sed If additional information is required refer to the section on How to Obtain Service Assistance Do not destroy this manual Please read carefully and keep in a safe place for future reference Recognize this symbol as an indication of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or oth...

Page 9: ...roperly vent the water heater to the outdoors as outlined in the Venting section of this manual will result in unsafe operation of the water heater causing death serious injury explosion or fire To avoid the risk of fire explosion or asphyxiation from carbon monoxide NEVER operate the water heater unless it is properly vented and has adequate air supply for proper operation as outlined in the Vent...

Page 10: ... Vent Adapter Water Heater Exhaust Flow B Collar A Draining the Condensate Provision should be made to collect and dispose of condensate from venting systems When a water heater is vented horizontally the vent pipe can have only a DOWNWARD slope towards the termination See Example A on page 13 for DOWNWARD slope for horizontally vented water heaters When a water heater is vented vertically an UPWA...

Page 11: ...nlet to any building or other appliance 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 91 cm for appliances 100 000 Btuh 30kW 6 inches 15 cm for appliances 10 000 Btuh 3 kW 9 inches 23 cm for appliances 10 000 Btuh 3kW and 50 000 Btuh 15kW 12 inches 30 cm for appliances 50 000 Btuh 15kW K Clearance to mechanical air sup...

Page 12: ...hould not contain substances that corrode the vent pipe Do NOT extend exposed vent pipe of indoor water heaters outside of building Guard vent against accidental contact with people and pets Indoor Water Heater 12 WARNING Moisture in the flue gas will condense as it leaves the vent terminal In cold weather this condensate can freeze on the exterior wall under the eaves and on surrounding objects S...

Page 13: ...de a weather seal to keep moisture outside the building Ensure a sufficient seal is made Now attach the male end of the horizontal vent termination to the female end of the 3 5 concentric vent pipe Push firmly on the horizontal vent termination until the outer vent pipe has made contact with the snap ring located on the female end of the 3 5 concentric vent pipe section When fully assembled the ou...

Page 14: ... manufacturer s recommended installation instructions provided with the vent purchased from the manufacturer Chase Requires 6 15 cm Clearance to Combustibles Firestop Firestop Roof Jack Adjustable Roof Flashing Vent Adapter 1 2 5 cm Clearance Support Hanger Condensate Trap To Drain Dispose of condensate in accordance to local codes Storm Collar Support Clamp 1 4 per foot upward slope 2 61 cm Max V...

Page 15: ...n or pressure relief valve To ensure proper operation of the water heater the following water pressure guidelines should be followed Operation of the water heater requires the minimum water pressure of 14 psi 97 kPa and a minimum water flow rate of 0 66 gpm 2 5 lpm A water pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water sup...

Page 16: ...ter will not function Installation of unions or flexible copper connections are recommended on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary Install a Check Valve between the water heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water hea...

Page 17: ...d be installed in the discharge line Notice Local codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T P relief valve or an equivalent model be used Notice Manual operation of relief valves should be performed at least once a year Turn off the electrical power and gas s...

Page 18: ... not use excessive force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressure to the water heater must not exceed 10 5 w c 2 6 kPa for natural or 14 w c 3 5 kPa for LP gas For purposes of input adjustment the minimum inlet gas pressure with main burner on is shown on the water heater rating plate If high or l...

Page 19: ...e controls can connect to the water heater Therefore a maximum of three controls can connect to the water heater No other manufacturer s controls are suitable for use with this water heater DO NOT attempt to disassemble the remote control WARNING Field wiring connections and electrical grounding must comply with local codes or in the absence of local codes with the latest edition of the National E...

Page 20: ... the water heater Place the remote control over the base plate Ensure the projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remote control to the water heater to complete installation Connecting the remote control to the water heater Ensure that the power...

Page 21: ...ration Verify correct operation after servicing BK 8 R GR Y B O W BR WATER FLOW SENSOR OVER HE AT LIMITER BK GND GND THE CONNECTORS OF DUAL AND MU LTIPLE LED CONTROL BATH BATH CONTROL1 CONTROL2 ARE INTERAPPLICABLE TOTHE BO DY CONNECTORS EACH OTHER RED FLAME ROD1 FLAME ROD2 BK BLACK COLOUR CODE BR BROWN R RED W WHITE B BLUE GY GRAY GR GREEN O ORANGE Y YELLOW G Y GREEN YELLOW REMOTE REMOTE REMOTE UM...

Page 22: ... Water Filter Drain Valve Drain Hose To Suitable Drain 7 8 Per Foot Downward Pitch NOTICE The National Fuel Gas Code NFGC and B149 mandates a manual gas shut off valve See NFGC B149 for complete instructions Local codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions Vacuum Relief Valve Not Supplied If required insta...

Page 23: ...d with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving or other unapproved devices other than those authorized by the manufacturer into onto or in conjunction with the water heater The use of unauthorized energy s...

Page 24: ...uipped with shut off valve union and sediment trap Approved pipe joint compound used Soap and water solution used to check all connections and fittings for possible gas leak Gas Company inspected installation if required D Relief Valve Pressure Relief Valve properly installed and discharge line run to open drain Discharge line protected from freezing E Co Axial Venting Vent pipe material should be...

Page 25: ...is label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information above on this label If you don t smell gas go to the next step 6 Turn the Gas Shutoff Valve located ...

Page 26: ...valves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information See page 4 for more details The chart below may be used as a guide in determining the proper water temperature for your home Safety Precautions Do turn off manual gas shut off valve if water heater has...

Page 27: ...hotter water increases the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply to the burner if the water heater exceeds normal operating temperatures Refer to the Before You Call For Service section located near the back of this manual or contact your dealer WARNING Should overheating occ...

Page 28: ...ance and or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and disconnect the power supply Vacuum around the water heater for dust dirt and lint on a regular basis Clean the water heater and remote control by using a damp soft cloth with a few drops of mild detergent and gently wiping the su...

Page 29: ...ction indicates a seal leak DO NOT operate the unit if vent system shows signs of leaking exhaust Check to make sure that the air intake and vent outlet on the termination has not been blocked or contain debris Burner Inspection Visually inspect the main burners annually Through the side sight glass inspect the burner flame Blue flames should be seen when the main burner is firing See the figure o...

Page 30: ...o freezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installation in areas exposed to cold air The water heater is equipped with a Freeze Protection Electric Heater As long as electricity is supplied to the water heater it prevents freezing inside the wa...

Page 31: ...lfunctions if applicable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Water inlet filter clogged Clean water inlet filter Fixture aerator is clogged Clean aerator Scale buildup in heat exchanger Check for error code If required contact a dealer for servi...

Page 32: ...er safety devices Refer repairs to qualified service personnel CAUTION Make certain power to water heater is OFF before removing protective cover FOR ANY REASON CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation VERIFY PROPER OPERATION AFTER SERVICING 32 Error Code Possible Cause What To Do 11 The Gas Shutoff Valve is not...

Page 33: ...n as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For your safety DO NOT attempt to disassemble this unit for any reason Gas Supply Unit Cover Panel Gas Valve Assy Cold Water Supply Nozzle Stand Assy Flame Rod Water Flow Solen...

Page 34: ... then continue as listed below Press the Min button on the left hand side of the PCB for more than 1 second The LED on the PCB starts illuminating continuously At the same time the display of the Main Remote Control is on continuously Change the DIP Switch 4 setting back to the OFF position DO NOT alter any other DIP Switch The LED on the PCB will stop flashing At the same time the display of the ...

Page 35: ...35 Notes ...

Page 36: ...ity of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors a In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic the hard wired carbon monoxide detector with alarm and battery back up may be installed on the next adjacent floor level b In the event t...

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