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User Manual

Software version M1

D13742.01

This document is not to be reproduced in whole or in part without permission in writing from:

Summary of Contents for MXP 550

Page 1: ...User Manual Software version M1 D13742 01 This document is not to be reproduced in whole or in part without permission in writing from...

Page 2: ...d should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or...

Page 3: ...t for disassembly at local electronic waste stations marking recyclable parts so the waste station can disassemble and re use these parts Production of products Our factories employ the most efficient...

Page 4: ...cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation ins...

Page 5: ...alified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or fra...

Page 6: ...3 4 3 Far End Call Camera Control 28 3 5 Call Handling 29 3 5 1 Placing a call 30 3 5 2 Answering a call 31 3 5 3 Ending a Call 32 3 5 4 Using Hold and Resume 33 3 5 5 Transferring a Connected Call 3...

Page 7: ...User Manual 4 5 Presentation 63 4 6 Lines 64 5 Peripheral Equipment 65 6 Appendices 66 7 Index 69 8 Glossary 70...

Page 8: ......

Page 9: ...orted by the Cisco Call Manager Software upgradeable to grow with the capabilities of the Cisco CallManager Includes XML applications that deliver a range of information services to the desk top Inter...

Page 10: ...utomatically wake up the system The remote control uses 4 AAA batteries The system will tell you when batteries are running low Change the batteries at the back of the remote control The reach of the...

Page 11: ...the microphone is on a flat surface at least 2m 6 5 ft from the front of the system The microphone should always be placed pointing away from the system with the cable towards the system The system w...

Page 12: ...D1374201_User_Manual_T550_T770_MXP_CCM 4 1 2 Settings Menu Structure The settings menu structure is shown below Press to enter or leave the settings menu...

Page 13: ...using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of t...

Page 14: ...TANDBERG 550 770 MXP for Cisco CallManager consists of the following items Videoconferencing system Table microphone Remote control Batteries User manual on CD Cables Power supply Mounting Place the...

Page 15: ...ne side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a monaural signal and t...

Page 16: ...r cable to the power supply Connect the power cable to an electrical distribution socket 4 LAN Cable To use the system on LAN connect a LAN cable from the Ethernet connector on the system to your LAN...

Page 17: ...Note Make sure you insert the card in the right direction with the product logo pointing upwards Push the card into the slot until the Eject button pops up See chapter 4 2 2 Wireless LAN Settings for...

Page 18: ...ed refer to your monitor manual If you are using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Vide...

Page 19: ...the screen is black Wake up the system by picking up the remote control An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure...

Page 20: ...e screen The welcome screen presents the Main menu and displays your Main Camera image in the background Main Camera is system default The following menu will appear when not in a call Press OK or Can...

Page 21: ...system volume See 3 2 5 Volume and for details 5 The Layout key toggles between full screen and different display layouts See 4 4 1 Screen Settings for details 6 Cancel takes you back one step in the...

Page 22: ...See chapter 3 6 Directory for details 17 Use the red End Call key to end the current call See 3 5 3 Ending a Call for details 18 Number Letter keys function in the same manner as with a mobile or cell...

Page 23: ...ctor on screen shows the selected item Press OK to select Cancel key In the main menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X...

Page 24: ...ss selfview again to bring the picture back Selfview shows your outgoing picture Normally this is the picture of your self main camera Selfview is most useful for single monitor systems On dual monito...

Page 25: ...t setting That implies that PIP will automatically be shown when suitable How to use Layout with Picture in Picture 1 Press Layout once to bring up a PIP 2 Press Layout again to move it around in the...

Page 26: ...the upper right corner 2 Press the Layout button again to see the images side by side e g 1 1 layout where the far end and near end are displayed as images of equal size see figure below 3 The third t...

Page 27: ...General Use 19 3 2 4 Mic Off To mute your microphone press Mic Off An on screen indicator will appear Pressing Mic Off one more time will activate the microphone again...

Page 28: ...D1374201_User_Manual_T550_T770_MXP_CCM 20 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level...

Page 29: ...e 0 _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How do I write System 123 in the System Name input field in...

Page 30: ...1_User_Manual_T550_T770_MXP_CCM 22 3 2 7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call To do this just enter your extension number with the numbe...

Page 31: ...t the bottom of the screen are called softkeys and correspond with the keys on top of the remote control This means that to make a call you can press the button on the remote control that corresponds...

Page 32: ...Microphone Off This indicator is shown when the microphone is turned off Press the Mic off button again to turn the microphone back on Volume Off This indicator is shown when the volume is turned off...

Page 33: ...neral Use 25 3 4 Camera Control The camera is controlled by using the keys on the remote control Select Near End or Far End to control the respective camera Moving the Camera Zoom Far End Camera Contr...

Page 34: ...74201_User_Manual_T550_T770_MXP_CCM 26 3 4 1 Moving the camera When the menu is hidden the arrow keys will work on the camera Hide the menu with the Cancel X key and adjust the camera with the arrow k...

Page 35: ...General Use 27 3 4 2 Zoom The zoom key on the remote control will zoom the picture in and out and...

Page 36: ...When the menu is hidden the arrow keys will trigger a dialog box that offers you the options Near End and Far End Near End means your own camera Far End means the far end s camera Choose Far End to mo...

Page 37: ...Call Handling Call Handling contains Placing a Call Answering a Call Ending a Call Using Hold and Resume Transferring a Connected Call Conference Calls Forward Calls to another Number Storing and Retr...

Page 38: ...s or Placed Calls Press the Dial softkey to go off hook Dial from Corporate Directory Press the Directory button and choose Corporate Directory Search for a listing by using the remote control to ente...

Page 39: ...dle Press the Answer softkey Switch from a connected call to answer a ringing call Press the Answer softkey Doing so answers the new call and automatically places the first call on hold Set up your ph...

Page 40: ...D1374201_User_Manual_T550_T770_MXP_CCM 32 3 5 3 Ending a Call To end a call press the EndCall softkey or the red disconnect button...

Page 41: ...ive at any given time all other calls must be placed on hold Action Procedure Put a call on hold Highlight the call you want to put on hold and press the Hold softkey Remove a call from hold Highlight...

Page 42: ...y and enter the target number Wait for the transfer recipient to answer If the recipient accepts the transferred call press the Transfer softkey again If the recipient refuses the call press the Resum...

Page 43: ...one of the selected calls press the Join softkey You might need to press the more softkey first The active call is automatically added to the conference Establish a conference call by calling particip...

Page 44: ...l forwarding on the primary line Press the softkey CFwdALL and enter a target phone number Cancel call forwarding on the primary line Press the softkey CFwdALL Verify that call forwarding is enabled o...

Page 45: ...video endpoint in the Cisco CallManager system Action Procedure Park an active call During a call press the Park softkey You might need to press the More softkey first Note the call park number displ...

Page 46: ...ad You can search using a partial name To dial from a listing press it or scroll to it and go off hook Call Logs To view your call logs press the directory button and then select one of Missed Calls P...

Page 47: ...ng to be played back you can access this using the Messages menu If no messages are waiting there will be no response activating this menu A symbol on the left indicates that there are one or more new...

Page 48: ...d other services available at your company Use the navigation keys to select the desired service and press the Services softkey to enter the service Note Before accessing these services your system ad...

Page 49: ...to Settings will change the behavior of the system Settings contain View Status Network Settings Audio Settings Display Settings Presentation Lines Note The Network Settings menu may not be available...

Page 50: ...ou retrieve information about the system such as the system and call status and the administrator settings In addition you can restore all settings back to factory defaults View Status contains System...

Page 51: ...Gateway Boot Load ID Software version Serial number of your unit MAC address of your unit Ethernet speed Active and backup call managers TFTP server address DNS domain name URLs for Information Direct...

Page 52: ...0_MXP_CCM 44 4 1 2 Call Status In the Call Status menu comprehensive information about the current call is shown Information is given both for transmit and receive directions The figure below shows a...

Page 53: ...the settings currently used enter the View Administrator Settings menu Here you will find the current configuration for IP TFTP DNS Audio Video Data Port Use the up and down navigation keys on your r...

Page 54: ...50_T770_MXP_CCM 46 4 1 4 Restore Default Settings The Restore Default Settings function will restore the system settings to default value Your unit will restart after you have confirmed that you want...

Page 55: ...te The Wireless LAN Settings menu may not be available This depends on whether your unit has a Wireless LAN card slot or not When using Wireless LAN the MAC address of the Wireless LAN PC card must be...

Page 56: ...IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the...

Page 57: ...ill connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Pass...

Page 58: ...he SSID is the same Example Unit2 WLAN Mode AdHoc Used when not communicating with an access point Managed Used when communication is made through an access point Make sure the corresponding settings...

Page 59: ...connection Increased encryption level will decrease performance Use Key Select which of the keys shown below you want to use Key 1 4 The 64 bit keys can consist of a leading star and 5 characters The...

Page 60: ...an alternate TFTP server select Yes If alternate TFTP server is not be used select No In this case the IP address fields will be disabled Primary TFTP Server Enter the IP address of your TFTP server B...

Page 61: ...Settings Up to five DNS Dynamic Name Server can be configured The minimum required is one In addition a DNS domain name must be provided Note that if DHCP is used in the IP Settings the DNS Settings...

Page 62: ...re that the PC and the system are identically configured The available settings are Baud Rate Parity Databits Stopbits 1200 2400 4800 9600 19200 38400 57600 115200 None Odd Even 7 8 1 2 Mode The Data...

Page 63: ...Allows you to control the system externally via a PC as in Control Mode Once a call is established Data port 1 will automatically switch to Data mode When the call disconnects Data port 1 switches bac...

Page 64: ...ne Different ringing tones may be selected Alert Volume You may change the volume level for the selected ringing tone Key Tones On There will be a tone indicator when pressing keys on the remote contr...

Page 65: ...ttings 57 4 4 Display Settings The Display settings menu enables you to configure picture layouts screen formats focus whitebalance and brightness There are two submenus Screen Settings Picture Contro...

Page 66: ...t button on the remote will result in an extra picture in smaller view Picture in Picture Press the Layout button to move it and finally hide it Picture outside Picture POP Pressing the Layout button...

Page 67: ...y activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and...

Page 68: ...s 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 Wide screen VGA or TV monitor in Normal stretched mode Wide screen VGA or TV monitor In Wide native mode PC Picture Format wide screen...

Page 69: ...Settings 61 PC presentation shown in Normal correct ratio mode PC Presentation shown in Wide stretched mode...

Page 70: ...vent continuous focus adjustments of the camera Manual Use the arrow keys to manually adjust the focus Whitebalance Auto In Auto mode the whitebalance is continuously updated Manual To update the whit...

Page 71: ...RG 770 MXP these are Main Camera AUX Document Camera VCR PC For the TANDBERG 550 MXP these are Main Camera AUX Use the arrow key to scroll to the desired video input Press the select softkey and then...

Page 72: ...rom one of your multiple lines scroll to the desired line press the Select softkey or OK and dial the number you want to reach Speed Dials You can assign up to four speed dials on your unit Your speed...

Page 73: ...r Cisco CallManager using a serial cable see the TANDBERG 550 MXP and 770 MXP interfaces below This enables you to interact with the unit using data port commands This is also possible over LAN using...

Page 74: ...66 6 Appendices Appendices Appendix 1 Technical Specification Appendix 2 Declaration of Conformity...

Page 75: ...Appendices 67 Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBERG 550 770 MXP for Cisco CallManager or download from www tandberg net...

Page 76: ...D1374201_User_Manual_T550_T770_MXP_CCM 68 Appendix 2 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity or download from www tandberg net...

Page 77: ...onformity 75 DNS Settings 60 I IP Settings 55 M Menu structure 11 Message 46 Mic off 26 R Restore defaults 53 S Screen settings 65 Selfview 23 Services 47 System status 50 T TFTP Settings 59 To adjust...

Page 78: ...tem provides a standard RS232 dataport to allow a computer to be connected for data transfer and control purposes I Incoming call Someone calls into your system IP address Defines the network address...

Page 79: ...Key for a predefined presentation source Use the presentation menu to choose among all available video sources R Remote Short for remote control Restart Restarts the system Restore defaults Restores s...

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