TANDBERG GW User Manual Download

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TANDBERG Gateway

Configure the Gateway

Software Upgrade

Software upgrade is where new software to the gateway can be installed from. It also shows current software
version and the gateway’s hardware serial number.

System Information

Software Version

Shows the currently installed Software version.

Hardware Serial Number

This unique identifier number for the gateway must be provided when ordering

Software Upgrade.

Installed Options

Shows the currently installed Options.

Current Option Key

Shows the current Option Key.

Software Option

Bandwidth Option Key

Enter the bandwidth option key in the Key field and press ‘Enable Option’. The

gateway will validate the key, and if valid a restart would be requested for the
new bandwidth option to take effect.

Install Software

Release Key

Enter the release key in the Key field and press ‘Install Software’. You will be

presented with a new page where you select the software package file to upload.

UPGRADE

THE

GATEWAY

VALID

ELEASE

AND

OFTWARE

FILE

REQUIRED

ONTACT

YOUR

TANDBERG

REPRESENTATIVE

FOR

INFO

NOTE

Summary of Contents for GW

Page 1: ...Software version G2 D13187 02 This document is not to be reproduced in whole or in part without permission in writing from User Manual Gateway GW...

Page 2: ...2 TANDBERG Gateway...

Page 3: ...holders and are hereby acknowledged Portions of this software are 1996 2003 RADVision Ltd All intellectual property rights in such portions of the Software and documentation are owned by RADVision an...

Page 4: ...at Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades...

Page 5: ...uration 13 Gateway start up 14 Accessing the gateway 14 Call Overview 15 Using the Gateway 15 Dial from ISDN 19 Dial from IP 22 Features 23 Manage the Phone Book 25 View System Status 27 PRI Status 27...

Page 6: ...NDBERG Gateway ISDN Dial In Configuration 46 H 323 Services 49 Gateway Features 52 Appendices 54 Appendix 1 Using the file system 54 Appendix 2 Declaration of Conformity 55 Appendix 3 Capacity 56 Inde...

Page 7: ...upported through the gateway A maximum of 4 Mbps 2 Mbps standard ISDN bandwidth is supported through the gateway Secure ConferenceTF using standard based AES 128 and DES encryption Superb video qualit...

Page 8: ...framing info Typically this may be a broken connector in the transmit TX part of the PRI cable This could also indicate weak or noisy signal in the transmit TX part of the PRI cable G r e e n L a y e...

Page 9: ...rview of the number of video calls possible to connect on different bandwidths when 2xE1 or 3xT1 PRI ISDN lines are connected In addition to the video calls telephone calls can also be made through th...

Page 10: ...lled near to the equipment and shall be easily accessible Never install cables without first switching the power OFF This product complies with directives LVD 73 23 EC EMC 89 366 EEC R TTE 99 5 EEC Th...

Page 11: ...way Do not place hot objects directly on top or directly beneath the gateway Use a grounded AC power outlet for the gateway You will need a CSU Channel Service Unit between your system and the PRI lin...

Page 12: ...m your network provider LAN cable To use the gateway on IP connect a LAN cable from the LAN 1 connector on the gateway to your network The LAN 2 connector is not used and should be left open RS 232 ca...

Page 13: ...ic IP address 3b To assign an IP Subnetmask type ipaddress 1 subnetmask subnetmask 3c To assign an IP Gateway address type ipaddress 1 gateway gateway IP address 4 Restart the gateway 5 Start a WEB br...

Page 14: ...at the password is case sensitive IF YOU DO NOT KNOW THE IP ADDRESS PLEASE FOLLOW THE PROCEDURE IN INSTALLATION SYSTEM CONFIGURATION TIP THE PASSWORD CAN BE CHANGED IN SYSTEM CONFIGURATION MISC SEE AL...

Page 15: ...erview will be shown when the correct password has been entered and shows all calls currently active through the gateway Call Overview GW Calls Shows each active call through the gateway Idle No call...

Page 16: ...ork the call is using Idle No active call call just been disconnected Establ out Gateway is calling out to destination Alerting Call is being connected Connected Call is connected Clear out Call is be...

Page 17: ...r or Operator can select an IP entry from the Phone Book or enter a H 323 Alias IP address and transfer the H 323 IP call to another IP endpoint If the transfer fails the call will be disconnected Sta...

Page 18: ...using multiple gateways Resource Usage 90 Click on Usage to see resource usage in detail H 323 Busy on Load 70 Click on on Load to adjust the value ISDN Numbers Shows the available ISDN dial in numbe...

Page 19: ...r the H 323 Alias or extention IVR is useful if you have limited PRI numbers on your PRI line Example A videoconferencing system calls into the Extention Dial In number with IVR active The gateway act...

Page 20: ...ideo are transmitted through the gateway DID Direct Inward Dialing DID will provide you with direct ISDN numbers for your IP endpoints I e it will do a direct mapping between your ISDN number and the...

Page 21: ...ention 98660 Avideoconferencing endpoint calls ISDN number 67124050 The gateway starts to call the IP endpoint and the Call proceeding picture and sound are activated When the call is connected audio...

Page 22: ...x for outgoing video calls is defined as 0 default The IP endpoint dials 067121212 to dial the ISDN number 67121212 The gateway starts to call the ISDN endpoint and the Call proceeding picture and sou...

Page 23: ...end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen In addition TANDBERG endpoints on IP are able to share Duo VideoTF with Polycom s People ContentT...

Page 24: ...ecentralized distributed environment XML Extensible Markup Language is a flexible way to create common information formats and share both the format and the data on the World Wide Web intranets and el...

Page 25: ...lecting the Phone Book tab you can add new or edit existing Phone Book entries in the gateway The Phone Book can be used when Transferring calls from one IP endpoint to another and can contain up to 9...

Page 26: ...Add New Entry will be available Save The entry will be updated with the changes made Create New This will create a new entry instead of replacing the old one The old entry will still be stored in the...

Page 27: ...ystem Status as shown in the figure below If a site has been disconnected the cause code can be viewed by pressing the link next to the PRI channel that was disconnected See next page for a cause code...

Page 28: ...arm or Loss of signal LOS indicates that there is no signal and thus no framing info received The same effect will be obtained by pulling out the PRI cable This may also be caused by a broken connecto...

Page 29: ...Gatekeeper the gateway is registered to Inactive means the gateway is not registered to a gatekeeper Registering means the gateway is having problems registering with selected gatekeeper System Inform...

Page 30: ...30 TANDBERG Gateway System Status Available Resources To view available resources on the gateway open Available Resources as shown in the figure below...

Page 31: ...Gateway To configure the gateway open System Configuration and Gateway Configuration Shown in the figure below is the System Configuration System Configuration PRI Configuration To configure the PRI s...

Page 32: ...nformation element Sending Complete Off The system will not send Sending Complete Send Own Number On The system will send its own number to the far end Off The system will not send its own number to t...

Page 33: ...rint NSF Service Reserved 0 Private 1 Inwatts 2 Outwatts 3 FX 4 TieTrunk 5 Service profiles for MCI NSF Service VNET Vision 1 800 2 PRISM1 PRISMII WATS 3 900 4 DAL 5 Example Below is a list of common...

Page 34: ...DEFINED AS PRI NUMBER RANGE MINUS IVR AND HOTLINE NUMBER IF USED NOTE If the PRI line has a range of numbers the start number must be entered here Please contact your IT manager to obtain these numbe...

Page 35: ...he maximum number of channels is 23 Low Channel Indicates the lowest numbered E1 T1 B channel the system is allowed to use for each PRI line when selecting channels for outgoing calls High Channel Ind...

Page 36: ...se these parameters are assigned by the DHCP server Static If Static assignment is used the gateway s IP address and IP subnet mask must be specified in the IP address field IP Ethernet Speed Auto The...

Page 37: ...tic IP Subnet Mask defines the type of network Your LAN administrator will provide the correct value for this field Static IP Gateway The Static IP Gateway defines the Gateway address Your LAN adminis...

Page 38: ...will be shown as Registering and a Red alarm on the Overview page Off Select Gatekeeper to Off if the gateway should not register to any Gatekeeper The H 323 Gatekeeper Status window will show Inacti...

Page 39: ...ts should have in an IP network The priority ranges from 0 to 63 for each type of packets Precedence is used to define which priority audio video data and signaling should have in the network The high...

Page 40: ...PC and the gateway are identically configured Configuration Baudrate Possible values are 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 56600 bps and 115200 bps Parity Select None Odd or Eve...

Page 41: ...equests SNMP requests must have this password in order to receive a response from the SNMP agent in the gateway SNMP Trap Host 1 2 and 3 Identifies the IP address of the SNMP manager Up to three diffe...

Page 42: ...Name Password To change the system password of the gateway enter the new password in the New Administrator Password To delete the existing password select Delete Password Services The different IP ser...

Page 43: ...mote Management on the gateway using an illegal password The Security alert that is sent to the Management Application will contain information about the IP address and the service WEB Telnet FTP bein...

Page 44: ...s Shows the currently installed Options Current Option Key Shows the current Option Key Software Option Bandwidth Option Key Enter the bandwidth option key in the Key field and press Enable Option The...

Page 45: ...quire Screen Picture Downspeeding In Progress Picture Gateway Call Proceeding Sound Gateway Extension Enquire Sound System Parameters Directory To add a new file press Browse to find the file and then...

Page 46: ...under Hotline and Direct Inwards Dialing IVR Incoming calls will be prompt with the Gateway Extension Enquire Screen and the Gateway Extension Enquire Sound except those specified under Hotline and Di...

Page 47: ...call rate Hotline ISDN Number All incoming calls received on this number will be forwarded to the IP endpoint specified in H 323 E 164 Alias field H 323 E 164 Alias All incoming calls received to the...

Page 48: ...all a number prefix can be added to the range of digits specified under No Significant Digits This is useful where the IP endpoints also use H 323 Prefix for placing calls on IP Example Your ISDN PRI...

Page 49: ...e Description Used to identify the H 323 Service Service Specifies the gateway service prefix that all IP endpoints must use when dialing from IP to ISDN There can be up to 20 different H 323 Services...

Page 50: ...oint ISDN Prefix Can be used as an option to pick specific carriers or outside lines and is automatically added to the ISDN number Restrict Select Restrict if the H 323 Service always should force res...

Page 51: ...urce Usage reaches the Busy on Load limit the gateway will try to route outgoing IP H 323 calls to other gateways This is done to maintain availability for incoming ISDN calls when using multiple gate...

Page 52: ...abled no interlaced video capabilities will be transmitted Custom Video Formats Allows H 263 custom video formats and capabilities such as SIF 4SIF and VGA resolution to be transmitted through the gat...

Page 53: ...eway 53 Configure the Gateway H 264 Allows H 264 video capabilities to be transmitted through the gateway When disabled no H 264 video capabilities will be transmitted Save Press Save to activate the...

Page 54: ...rowser ftp IP address of gateway Description of the different files all prm all settings in the system including directory dir prm directory entries event log logs fault situations etc sw pkg the syst...

Page 55: ...TANDBERG Gateway 55 Appendices Appendix 2 Declaration of Conformity...

Page 56: ...not exceed 845 and max bandwidth Users will be prevented from setting up calls that exceeds these limits Example 4 Mbps version If the gateway has made 3 calls at 768 2 calls at 384 and 2 encrypted ca...

Page 57: ...n Codes 28 Extensible Markup Language XML 24 Extension Dial In 46 F Far End Camera Control using H 224 23 Features 23 File Management 45 File system 54 Front view of gateway 8 Full H 243 Transparency...

Page 58: ...0 RS 232 40 RS 232 cable 12 S Secure Access 24 Secure conference 16 23 Send Own Number 32 Sending Complete 32 Sequence of Services 21 Services 42 Signal Busy on Load 51 Simple Object Access Protocol S...

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