Problem
Possible causes
The printed image is too
dark or smudged
The printhead distance is too small. Increase
printhead distance (AGA: go to plus direction).
Check/adjust AGA option.
Install ribbon correctly (correct fitting).
Check the thickness of the used paper
(inhomogeneous?).
Use built in characters rather than TrueType.
Decrease resolution (eg. 180x180).
The printhead stops
during the printout
accidentally.
The printhead distance is too small. Increase
printhead distance.
Check/adjust AGA option (s.a.).
The printhead is blocked possibly by another
object.
The ribbon cassette is not locked into position
correctly. Install ribbon correctly.
Ribbon is damaged so that printhead needles
hook into.
CR-motor is defective or fails sporadically.
Use the newest firmware level.
Prints undefined
characters
Check if the interface plug is correctly fitted to the
computer and to the printer.
Check that the proper emulation and the right
country is set in the setup menu.
Check the interface parameters.
Check wether an external box is used.
Only the lower half of the
characters fit on paper if
printing on the very first
printable line (TOF)
Check the setting ,,Phys.adjustment“ within
testmode.
Check the setting ,,Form Adjust“ (=Vertical
Alignment)
General problems with the
printout/print quality
Check if the ribbon is damaged.
Set the correct printhead distance (AGA).
Check if the platen is damaged.
Contact your distributor.
The printhead is damaged (printhead needles
bend or worn out?).
Contact your distributor.
Testmodes and Troubleshooting
Troubleshooting
4-9
Summary of Contents for 2265+
Page 1: ...T2265 SprintPro T2280 SprintPro 2265 Maintenance manual Matrix printer 2280 ...
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Page 32: ...right mark mark mark Mechanical Functions Functional Description 3 12 ...
Page 36: ...Electronic Functions Functional Description 3 16 2265 2280 Electronic groups ...
Page 37: ...T2265 T2280 Electronic groups Functional Description Electronic Functions 3 17 ...
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Page 123: ...Adjustments Mechanical Adjustments 6 5 ...
Page 125: ...Adjustments Electrical Adjustments 6 7 ...
Page 132: ...Housing Spare Parts and Schematics 7 2 7 1 Housing ...
Page 134: ...Basic Printer Spare Parts and Schematics 7 4 7 2 1 Basic Printer 1 3 ...
Page 135: ...Basic Printer 2 3 Spare Parts and Schematics Basic Printer 7 5 ...
Page 136: ...Basic Printer 3 3 Basic Printer Spare Parts and Schematics 7 6 ...
Page 137: ...Spare Parts and Schematics Basic Printer 7 7 7 2 2 2265 2280 72 125 138 139 136 62 11 137 ...
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Page 142: ...7 3 Standard Tractor Assy Standard Tractor Assy Spare Parts and Schematics 7 12 ...
Page 152: ...7 8 PMS Double Sensor PMS mechanic PMS Double Sensor Spare Parts and Schematics 7 22 ...
Page 154: ...7 10 Option Recogition Option Recogition Spare Parts and Schematics 7 24 ...
Page 159: ...Spare Parts and Schematics Modular Interfaces 7 29 7 12 2 Current Loop Interface 20 mA ...
Page 164: ...8 3 Spare Parts and Schematics Sheet Feeder Mechanic Spare Parts and Schematics 8 4 ...
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Page 172: ...10 2 Tractor Complete 14 Rear Tractor 2T Model Tractor Complete 10 2 ...
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Page 176: ...14 6 4 12 1 5 6 11 7 13 7 8 17 2 9 3 16 15 4 Cutting Device Option Specifications 11 2 ...
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Page 179: ...12 2nd Front Tractor option 2nd Front Tractor option 12 1 ...
Page 181: ...Color Option 13 1 13 Color Option T2265 and T2280 only ...
Page 183: ...Printer Stand Overview 14 1 14 Printer Stand 14 1 Overview ...
Page 184: ...Installing the Printer Stand Printer Stand 14 2 14 2 Installing the Printer Stand 1 2 3 4 ...
Page 185: ...Printer Stand Installing the Printer Stand 14 3 6 8 7 5 ...
Page 186: ...Installing the Printer Stand Printer Stand 14 4 9 10 ...