Tally T6090, Maintenace Manual

Page: 49 / 202

Chapter 3: Troubleshooting
3–3
Table 3–1. Display Messages
MESSAGE Explanation and Corrective Action
Bad Packet Explanation: This message indicates that a fault has occurred in the communica-
tions between the I/O processor and the main processor.
Corrective Action: Cycle power and try again. If the problem returns, remove and
replace the Personality CBA. If the problem returns, download new
printer firmware.
Bad TWICO Int. Explanation: The Personality Module CBA is damaged or corrupted.
Corrective Action: Cycle power and try again. If this does not clear the problem, remove
and replace the Personality Module CBA.
Bad VFU Channel Explanation: A VFU channel command has been received from the host request-
ing an illegal channel.
Corrective Action: Correct data from host and retransmit.
Bad VFU Count Explanation: An incorrect number of bytes has been detected in a VFU
download.
Corrective Action: Correct data from host and retransmit.
Buffer Overflow Explanation: A buffer overflow has been detected on the currently active host
interface. It is most likely caused by a host failure to respond to a
busy signal.
Corrective Action: 1. Ensure correct protocol has been selected.
2. Check wiring of I/O cable between host and printer. (See Appen-
dix C in the Operator/Application Manual for a detailed explana-
tion.)
3. Ensure correct protocol has been selected.
Chnl Not Found
Explanation:
VFU Channel requested by the host computer cannot be found.
Corrective Action:
Correct data from host and retransmit.
Ctrl Fault (n) Explanation: This message indicates that a fault has occurred in the control
processor.
If n = :
(4) Control CPU Reset
(7) Control CPU RAM Fault
(8) Control CPU Checksum Failure
Corrective Action: Cycle printer power. If this does not clear the problem, remove and
replace the Engine Controller CBA If the problem still exists, replace
the Personality Module CBA.
Ctrl Link Flt
Explanation:
The Control Processor has detected a fault in the Main Processor to
Control Processor link.
Corrective Action:
Cycle power and try again. If it fails again, remove and replace the
Personality CBA. If this does not clear the problem, remove and
replace the Engine CBA.
Data Overrun Explanation: A data overrun has been detected on the currently active host inter-
face. This is most likely caused by an incorrectly configured serial
protocol bit rate, data bits, parity or host failure to respond to a busy
signal.
Corrective Action: Check setting on Serial Protocol bit rate, Data Bits, and Parity
parameters through the printer control panel.